DHL rolls out On Demand Delivery across Australia, Asia Pacific

DHL Express announced the launch of On Demand Delivery, a new service that allows shippers and receivers globally to select from a range of standardised delivery options, on Tuesday 14 February.
With the service, shippers can choose to activate specific delivery options and have DHL Express notify their customers via email or SMS about a shipment’s progress. Receivers can then select the delivery option that best suits their requirements via the On Demand Delivery mobile-optimised website, including redirecting to alternate addresses or DHL service points (like retail outlets and newsagents), waiving the need for a signature and putting shipments on hold during vacation and their delivery instructions make their way in real time to DHL Express couriers.
“The value of cross-border e-commerce transactions is set to grow at an average of about 30% per year, meaning retailers will sell at higher rates into more countries than ever before – including those where they have little to no on-the-ground presence,” said Ken Lee, CEO, DHL Express Asia Pacific. “Asia Pacific markets like Singapore, Australia, and Hong Kong have some of the highest numbers of cross-border online shoppers in the world, and retailers require flexible, reliable cross-border shipping options to grow their margins and market share.
On Demand Delivery will be in more than 100 countries and available in 45 languages globally by the end of 2017.