Kylie Mobsby, Strategic Accounts Manager at Tennant Australia discusses how smart technology can be used to better monitor cleaning equipment in a warehouse and logistics environment.
Looking after a large fleet of machines comes with a number of challenges, according to Kylie Mobsby, Strategic Account Manager at Tennant Australia. “Monitoring machine locations and finding lost machines as well as working out who is using what machine wastes a lot of time,” Kylie says.
Many warehouse and logistics providers have a large fleet of sweeper and scrubbers for cleaning warehouses and workshops. However, if these machines do not have smart technology, they are not being utilised to their full potential, Kylie says.
“Monitoring location, performance and maintenance data for equipment are all crucial to the running of a clean and high-functioning facility. But if you are doing this manually it just isn’t efficient,” Kylie says.
Collecting and reporting on all of the information needed to monitor machines eats into valuable cleaning time – as well as profits, Kylie says.
As organisations utilise data across most of their operations, cleaning should be no different, Kylie says. “Running a business is all about data these days. With more advanced technology, you can get access to data on your machines, how they’re being used, and where they’re located.”
With access to real quantifiable metrics, more accurate and confident decisions can be made. “These decisions can have a real impact on your operation. You can deliver a better clean, optimise team performance and run a better business,” Kylie says.
Having the correct data and a data driven approach has a number of operational benefits. These include swapping an underutilised machine out into the field, scheduling an extra training session for staff who aren’t following protocol or best practices, investing in more machinery and technology that demonstrates better performance.
Team management without micromanagement
Smarter technology has the added benefit of ensuring accountability. “Data helps you confidently manage the who, what, when, where, how of your machines – without micromanaging your team or taking up valuable time with manual processes and data entry,” Kylie says.
With this kind of access reporting organisations can experience greater accountability, Kylie says. “You can motivate your team to perform their best and reach KPIs in their area. The right technology can help support your role as a team leader and manager by providing real data on how your team and your machines are performing,” Kylie says.
Spot patterns and solve problems
Often if there is a recurring maintenance issue with a machine, it is difficult to get to the bottom of the problem. However, smart technology can help find out the source of the problem and provide information about how to fix it, Kylie says.
“Data enables you to check the machines’ usage and identity to see if there are any patterns that might cause problems. For example, inappropriate usage or missed services. You could introduce extra staff training on this occasion to ensure all machines perform as expected,” Kylie says.
Similarly, if there is a complaint or an issue with the standard of cleanliness in one zone then data of the specific piece of equipment that was used can be checked to make sure it was used appropriately and for the expected time.
Another very useful pattern to be explored is spending data. “You can track spending on maintenance, servicing, and repairs. This way you can forecast future spending and set aside a more accurate budget,” Kylie says.
An additional benefit of smart technology is that training and on-boarding processes can be built into the machines. “If you’ve got a large fleet of cleaning machines, you’ve probably got a sizable team to go with it,” Kylie says.
When training a large team or on-boarding new members regularly, training processes that scale easily are essential. “Regular training means your team can keep up with the latest changes, new efficiencies, and improved standards. Nowadays many advanced cleaning machines include technology that can speed up your team’s learning,” Kylie says.
Many Tennant machines come with Pro-Panel LCD Touch-Screens – these control panels offer a huge range of features and options, including on-demand training videos and more than 28 language options as well as pre-operation checklists.
Save on costs
Managing a large fleet of cleaning equipment can get very expensive, Kylie says. But those costs can be controlled with smarter cleaning technologies. “You can track battery charging activities and ensuring members follow best practices, you can extend battery life and minimise battery replacement costs. You can also decrease the likelihood of losing equipment with location data and alerts and identify and rectify misuse and user error,” Kylie says.
Try smarter technology
Tennant, a manufacturer of indoor and outdoor environmental cleaning solutions, has developed IRIS Asset Manager on board software to monitor machines and drive cleaning performance. IRIS gives complete visibility of your fleet, delivering key performance metrics and intelligent insights that increase productivity, reduce costs and ensure cleaning consistency.
IRIS gives complete visibility of an entire fleet with push reports, critical alerts, as well as metrics across machine usage, battery performance, location, servicing and maintenance costs.