Due to increased demand from their customers to be more flexible and improve the speed of delivery, VISA Global Logistics is deploying a new Warehouse Management System. The privately-owned international freight forwarding company has started operating the Manhattan Active SCALE solution in New South Wales.
VISA Global Logistics national manager Amira Amin said the transition of the Manhattan solution into its full network of distribution centres across Australia and New Zealand has been successful.
Six Australian VISA Global Logistics sites currently use the Manhattan system, with their first international facility in Auckland, New Zealand preparing to introduce the solution at the end of January.
“I think is going to be an absolute showstopper for Visa global,” Amira said.
Manhattan’s solution will allow VISA Global Logistics to provide its customers with improved real-time inventory visibility and transparency throughout its supply chain.
VISA Global Logistics National warehouse manager Tony Baxter said there is an increased customer demand for live and valid accurate data in the fast-moving consumer goods (FMCG) sector.
“SCALE gives our customers a dashboard of their KPIs and access to all of their relevant information in a user-friendly platform,” Tony said.
“A big benefit for us is that Manhattan’s solution will allow for onboarding customers much faster, taking only three hours, while the legacy system could take up to 30 days.”
VISA Global Logistics NSW warehouse manager Sam Galloway said they’ve spent three to four months working with Manhattan to design and build the process of the system.
“We’ve put in a lot of details because we realised that the more we spent on the build, the more we can tailor our warehouses to be revolved around the one system,” Sam said.
“The Manhattan scale fits into our daily operation as a 3PL warehousing business.”
Managing director of Australia and New Zealand for Manhattan Associates Raghav Sibal said the Manhattan Active SCALE solution will offer VISA Global Logistics the flexibility and scalability needed to support the company’s growth.
“Our fully managed cloud solution will also help them improve their overall customer experience and get goods to consumers faster,” Raghav said.