Myer has entered into a multi-year agreement with its eCommerce fulfilment partner, Australia Post, to provide warehousing and online fulfilment services. The agreement will enable a streamlined supply chain for customers online purchases, click-and-collect and home delivery.
Myer has entered its new Third Party Logistics ‘3PL’ arrangement with Australia Post, that is set to kick off next month.
The department store has reported strong online growth during the the COVID-19 pandemic and these new warehouse and fulfilment arrangements will underpin the next stage of growth in Myer’s online business, to further strengthen the fulfilment capacity and improve efficiency, delivering benefits to Myer’s customer as well as providing significant cost savings.
The partnership with Australia Post, Australia’s largest eCommerce fulfilment and delivery network in Australia, will also provide extra capacity to support online growth, particularly during peak trading periods, with more than 90,000 products to be housed at the 26,000sqm Australia Post facility.
Located at Annandale Road in Tullamarine (Victoria), the facility has close links to the airport and key road networks. The agreement, which covers an initial three-year period with a two-year extension, will commence from September 2020.
The arrangements will supplement Myer’s existing online operations, which operate via its stores and distribution centres and includes Click & Collect and home delivery options.
Myer Chief Executive Officer, John King, said the partnership with Australia Post as its eCommerce fulfilment partner, represents an important next step in Myer’s Customer First plan to deliver products to customers in the quickest and most effective way, as it continues scaling online business during the next few years.
Australia Post Group Chief Executive Officer & Managing Director, Christine Holgate, said it’s exciting that two trusted and historic organisations are coming together during this challenging time, with one simple aim: to support and serve Australians with their online shopping orders.
“We are delighted Myer is partnering with Australia Post to become its eCommerce fulfilment partner, building on the strength and relationship both organisations have shared in the delivery of parcels over many years,” she said.
“We are confident through this partnership, that our supply chain and logistics and warehousing solutions provided through Australia Post’s Fulfilio service, as well as our trusted Australia Post retail network, will further support Myer’s online shopping boom and assist to get customer orders out as quickly and conveniently as possible.”