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DHL Express replaces service centre in Sydney Airport Precinct with new $50M facility

DHL Express has made its largest infrastructure investment in Australia with the opening of a new multi-million dollar Sydney Service Centre within the Goodman Airgate Business Park, that is more than twice the size of the previous facility in the Sydney Airport Precinct.

The Sydney Service Centre is the company’s largest facility in the Oceania region in terms of total floor space and delivers greater hourly shipment processing capacity.

The new AU$50 million infrastructure investment replaces the previous Sydney Service Centre at the city’s airport, which will undergo repurposing works to serve as an extension to the Sydney Gateway facility.

Located within the Goodman Airgate Business Park in Mascot, the new Service Centre provides centralised access to key arterial thoroughfares and is only 3.2 kilometres to the company’s direct airside Sydney Gateway facility in the Sydney Airport Precinct.

The facility is equipped with the latest industry technology and designed for optimal shipment processing efficiency to further support the international trade of Australian businesses.

“Ahead of the curve, this facility will cater to projected Australian demand for express cross-border import and export services over the next ten years,” Gary Edstein, CEO and Senior Vice President, DHL Express Oceania said.

The new 8,600 square metre facility is housed within a clear span uniform structure, it features an automated material handling system spanning 1.1 kilometres with a throughput capacity of 4,200 pieces per hour.

More than 200 metres of automated distribution conveyors move processed shipments straight to 99 direct load vehicle positions, enabling simultaneous loading of freight for courier delivery.

A new solar system installed to the Service Centre’s rooftop by site landlord, Goodman delivers further operating efficiencies with the ability to generate up to 30 per cent of the site’s annual energy needs.

DHL Express Australia’s new Sydney Service Centre follows significant infrastructure investments across the country in the past five years, including a new 3,200 square metre office space for the company’s Brisbane Customer Contact Centre in 2019, the $3.6 million Gold Coast Service Centre in 2018, $1.8 million Canberra Service Centre in 2016, and $20 million Melbourne Gateway facility in 2015.

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