Low maintenance ac-powered lift trucks

Balancing experience and cutting-edge research, Hyster ac-powered lift trucks deliver numerous advantages over industry standard dc-powered and internal combustion lift trucks.

Free of brushes and commutators, Hyster Company’s fully ac-powered lift trucks allow maximum production and reliability.

The lack of wearable parts eliminates costs and downtime associated with motor brush cleaning, checks and replacements. Energy consumption is also reduced due to improved traction performance and variable electric on-demand steering.

An ac brushless hoist motor powers the advanced hydraulic system to reduce maintenance and increase uptime. The hydraulic system contributes to increased performance and energy savings through the use of powered and regenerative lowering.

The system supports precise load handling with greater performance and less noise while improving battery efficiency through regenerative electricity.

Hyster Company’s powerful ac drive motor is designed to extend battery life to provide more runtime per battery charge and consistent performance even as the battery drains.

The ac drive system also includes an extended shift feature to enable enhanced runtime without recharging over longer periods.

Tests show that the Hyster new line of fully ac-powered trucks move more loads in between battery changes, and requires less energy.

Strong parts and control systems, customisable software and expert truck optimisation enhance the performance and productivity of the Hyster ac-powered lift trucks while reducing maintenance costs and downtime.

Hyster Australia 02 97723277.

Extendable conveyor bends into most shapes

Industrial Conveying Australia has developed its own extendable conveyors — unique, flexible equipment that expands and contracts and can be made into a straight, curved or bent configuration according to requirements.

These are quick and easy to set-up and has legs for adjustable height, on lockable castors.

The skate wheels or polypropylene rollers are designed to ensure self-tracking.

Extendable conveyors are ideal for moving goods in warehouse and storage situations as well as loading or unloading trucks.

They can be easily moved to give flexibility and multi-use functionality in your organisation.

The units can be manufactured to almost any desired length or width to suit the application.

Models available as standard are zinc plated mild steel or stainless steel components giving a very rigid and sturdy construction that will continue to perform in just about any industrial environment with minimal maintenance.

These economical expandable gravity conveyors are for multi-sized packages in low, medium and high volume applications.

Standard models come in widths of 350mm to 610mm and lengths of 1.8 metres to 8.8 metres. They have a carrying capacity up to 250 kg and come with either polypropylene roller or steel stake castors.

For more information: www.icaust.com.au

Australia's Mobicon heads to the UK

The first Australian made Mobicon container handler sold in the UK market was recently delivered to Karl King Transport in Suffolk, England.

The Mobicon can bring containers inside your warehouse increasing goods security and safety.

More importantly the Mobicon gives you the freedom to place the containers close to where the goods are stored.

According to company founder Karl King, KKT were looking for a system to ‘better manage’ on-site container handling and de-stuffing processes. KKT was previously loading from container ramps.

“Containers were unable to be de-stuffed in a timely manner and trailers were required to be unhitched and left in the yard for de-stuffing at alternative times.”

“Hence more trailer assets were required to complete the freight task,” he says

Overtime, stress and extended working hours were also impacting on security, safety, product damage, demurrage and operating costs for Karl King Transport.

“This has allowed us to lay off a expensive night shift, as the work can now all be done in the day.”

“Forklift wear has been reduced and we all feel that it has improved safety in our yard,” King says.

“This allows is significant cost savings associated with container handling for our business.” he says.

Benefits of a Mobicon for KKT:

    <li Improved yard efficiency

    <li Elimination of night shift

    <li Improved yard safety

    <li Significant reduction in container handling costs

    <li Much lower operating costs than a forklift or reach-stacker

    <li Ease and safety in operation

    <li The ability to operate in tight and congested areas

Key benefits of the Mobicon:

Improve Productivity

Cut Yard Maintenance

A Safer workplace

    <li 33 Tonne lift capacity

    <li Low height and narrow track

    <li Lightest container handler in the world

    <li Cheaper than alternatives to own and operate

    <li Buy Lease or Rent…the new way to handle containers

To find out more about the Mobicon please contact Damian Cosgriff, Area Manager, Mobicon Systems on 0413 449 120.

Australia’s Mobicon heads to the UK

The first Australian made Mobicon container handler sold in the UK market was recently delivered to Karl King Transport in Suffolk, England.

The Mobicon can bring containers inside your warehouse increasing goods security and safety.

More importantly the Mobicon gives you the freedom to place the containers close to where the goods are stored.

According to company founder Karl King, KKT were looking for a system to ‘better manage’ on-site container handling and de-stuffing processes. KKT was previously loading from container ramps.

“Containers were unable to be de-stuffed in a timely manner and trailers were required to be unhitched and left in the yard for de-stuffing at alternative times.”

“Hence more trailer assets were required to complete the freight task,” he says

Overtime, stress and extended working hours were also impacting on security, safety, product damage, demurrage and operating costs for Karl King Transport.

“This has allowed us to lay off a expensive night shift, as the work can now all be done in the day.”

“Forklift wear has been reduced and we all feel that it has improved safety in our yard,” King says.

“This allows is significant cost savings associated with container handling for our business.” he says.

Benefits of a Mobicon for KKT:

    <li Improved yard efficiency

    <li Elimination of night shift

    <li Improved yard safety

    <li Significant reduction in container handling costs

    <li Much lower operating costs than a forklift or reach-stacker

    <li Ease and safety in operation

    <li The ability to operate in tight and congested areas

Key benefits of the Mobicon:

Improve Productivity

Cut Yard Maintenance

A Safer workplace

    <li 33 Tonne lift capacity

    <li Low height and narrow track

    <li Lightest container handler in the world

    <li Cheaper than alternatives to own and operate

    <li Buy Lease or Rent…the new way to handle containers

To find out more about the Mobicon please contact Damian Cosgriff, Area Manager, Mobicon Systems on 0413 449 120.

Sybase appoints a new MD

Sybase, Inc. (NYSE: SY), a leading provider of enterprise infrastructure and mobile has announced the appointment of Dereck Daymond as new Managing Director Australia and New Zealand.

Based in Sydney, Daymond is responsible for developing and executing on Sybase’s business strategy for Australia and New Zealand.

In this role he will focus on further extending the company’s healthy foothold in the database market into new growth areas such as business intelligence and mobility.

Daymond’s career in senior sales and management positions in the IT industry spans 16 years. Before joining Sybase, Daymond was the General Manager Sales at Teradata Australia, where he grew the hardware, software and professional services business substantially.

Daymond started with Teradata in 2004 as General Manager Australian Southern Region.

Prior to Teradata, he worked as Executive Consultant Asia Pacific for Objective Corporation, an Australian provider of electronic record and knowledge management, portal and workflow software.

From 1996 to 2002 Daymond held various roles at Ascential Software, formerly Informix Software, including Vice President of Asia Pacific, Japan and Africa, and anaging irector Middle East and Africa for Informix.

In these positions he created a successful channel program and took the direct sales team to new heights.

Commenting on the appointment, Barrie Sheers, Senior Vice President and General Manager of Sybase Asia Pacific Operations, says Sybase is extremely pleased to see Dereck spearheading our operations in Australia.

and New Zealand.

“Derek’s expertise in forging alliances with strategic partners will help us unfold our vision of the Unwired Enterprise and boost regional growth in key areas such as business intelligence and mobility.”

Daymond started his career at Oracle, where he spent seven years. He holds a BA in Psychology and a Higher Diploma in Education from the University of Witwatersrand, South Africa, and an MBA from the University of South Africa.

About Sybase, Inc.

Sybase is the largest global enterprise software company exclusively focused on managing and mobilising information from the data centre to the point of action.

Sybase provides open, cross-platform solutions that securely deliver information anytime, anywhere, enabling customers and partners to create an information edge. The world’s most critical data in commerce, communications, finance, government and healthcare runs on Sybase.

Sybase ANZ is headquartered in Sydney, with offices in Melbourne and Wellington, New Zealand. For more information visit www.sybase.com.au or www.sybase.co.nz.

Pronto Software inks Tasmanian deal

Pronto Software, Australia’s most successful domestic ERP provider, has inked a deal with Statewide Independent Wholesalers Limited (SIW), Tasmania’s largest grocery wholesaler, to implement PRONTO-Xi across its Cash N Carry Foodservice division.

One of the island state’s largest employers, SIW has around 350 staff and annual turnover of over $400 million.

With headquarters in Launceston, SIW has two distribution centres and three Cash N Carry Foodservice outlets.

Its business model is unique, with 60 per cent owned by Woolworths and 40 per cent owned by independent retailers — the only operation in Australia where Woolworths and independents effectively work together.

“We were looking for an integrated, scalable solution that would meet our evolving business needs, support our growth and enable us to provide an even better service to our Cash N Carry and Foodservice customers.”

“Pronto will provide greater visibility of financial, stock and customer information in one integrated system,” he says.

“We’ll also be able to reduce picking errors in the warehouse and therefore improve the accuracy of orders.”

Cougar Express Logistics wins Danfoss Group contract

Menlo Worldwide subsidiary Cougar Express Logistics has been appointed by the Danfoss Group to establish, and operate its Asia Pacific Central Distribution Center (CDC) in Singapore.

The Danfoss CDC in Singapore will serve as an Asia Pacific warehousing and distribution hub for its worldwide suppliers and customers throughout the Asia Pacific region.

Under the new contract, Cougar will relocate Danfoss existing warehouse operations to a larger facility within Singapore that can cater to Danfoss regional growth.

This occasion also earmarks an expansion of Cougar’s operational sites in Singapore with a new multi-client facility located at 21 Pandan Avenue which officially opens today.

The new site offers a total of 93,000 square-feet, of which Danfoss will occupy about 30 per cent in order to handle nearly 13,000 stock keeping units.

Cougar will provide Danfoss with an integrated package of logistics management services that include inbound receipt, inspection, inventory management, storage, order processing and logistics coordination for Danfoss industrial products.

Cougar will continue to use its “flexibility-reliability” concept for Danfoss by providing productivity improvements, efficient layout design, process mapping and cost analysis, while incorporating quality standards within each phase of the implementation and ongoing operation.

The reliability-flexibility concept is written into the new contract and its main focus is to proactively ensure that both Cougar and Danfoss can overcome peaks and seasonality on demand.

The concept also will enable both parties to monitor staff capabilities, and performance on regular basis.

“We need a strong platform to execute our deliveries to our customers in APAC, therefore I am satisfied to continue our cooperation with Cougar as Cougar over time has proven its dedication to our business,” says Torben Christensen, Vice President of Danfoss’ Global Logistics Service organization.”

“Looking into the future we are, of course, curious to see what Menlo can add in to this cooperation,” he adds.

“During the last 3-4 years we have invited Menlo to participate in some of our global freight tenders. But until now we had not succeeded to close a contract with them, so we didn’t know the company that well.”

“The new contract is also a starting point for us to learn more about Menlo.”

“Good cooperation and dedicated team effort on improvement and stabilization has resulted in major benefits to Danfoss,” says Jesper Lohmann, Regional Logistics Service Manager for Danfoss in Singapore.

“This includes a 50 % lead-time reduction in the warehouse services and daily status report making it possible to proactively eliminate problems. In the end, this has also helped Danfoss to increase the delivery service to their customers.”

“Danfoss is one of Denmark’s most respected and recognized global brands for industrial components and motion controls. We are honored to play a significant role in Danfoss logistics expansion plan for the Asia Pacific region,” says Todd Johnson, vice president for international operations of Menlo Worldwide.

“We continuously seek greater synergies that will benefit and add value to our customers supply chain, and we fully expect this to be achieved within the Danfoss warehouse operations in Singapore,” Johnson says.

“This business win denotes a key expansion in Cougar’s business relationship with Danfoss Industries,” adds Heinz-Peter Faust, CEO of Cougar and Regional Managing Director for South Asia of Menlo Worldwide.

“We are pleased that Danfoss extends their continued support and trust with us. This award is significant for us to continue our service with a respected, successful global enterprise to support and coordinate their Asia Pacific logistics needs”.

Faust believes that both Cougar’s core competence and Menlo’s process-based approach to improvement further attest the team’s commitment and service excellence for customers.

“This award is a momentous acknowledgement, an apparent testimony of our efforts, service excellence and capabilities for operating and managing Danfoss warehouse operations since 2005 and supports our Asia expansion strategy going forward,” he says.

FedEx Launches Next-Generation Online Billing

FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest express transportation company has announced the launch of a next-generation, Internet-based invoice processing system in Australia.

The system provides FedEx customers with greater control and efficiency when managing invoicing activities.

The new system, FedEx Billing Online (FBO), is now available in Australia, Hong Kong, Japan, Malaysia, New Zealand, Singapore, Taiwan, and Thailand. It offers a wide range of benefits, including:

· Access to all invoices at any time— Customers can view their current and past invoices online any time they need to; through a secure, user-friendly environment at fedex.com.

· Improved download process — Customers can enjoy faster downloads of their invoices.

· Single login for multiple-system access — Customers can register their FBO accounts by registering the FedEx Common Login, which can be used for accessing various systems, including online shipping, tracking and invoicing at FedEx websites.

· Flexible account management — Customers can manage each FedEx shipping account with a separate user ID or multiple accounts under a single user ID.

“Customers expect greater convenience and enhanced functionality, and we are delighted to provide that with this new Internet-based invoice processing system,” says Linda Brigance, chief information officer, FedEx Asia Pacific.

“We continue to enhance our services, including back-end IT support. FedEx worldwide invests more than US$1 billion in technology on an annual basis, and this translates into concrete results for our Australian customers, including increased efficiency, security, and reliability.”

In addition the FedEx has also announced the launch of a next-day delivery service between Auckland and Brisbane, Australia.

The new service will reduce transit times for shipments to Brisbane substantially, from two business days at present to one business day, and will result in later cut-off times for pickups.

“We have introduced this service in response to the steady growth of New Zealand businesses in the Queensland market, especially those in the marine, education and health sectors,” says Rhicke Jennings, managing director, Australia and New Zealand, FedEx.

“We see this new service as a further commitment to the New Zealand market, which is experiencing significant increases in shipments on the trans-Tasman lane.

“The enhanced service will provide customers with increased flexibility and greater convenience, as well as a competitive edge over businesses using other modes of delivery,” he said.

The new one-day service reinforces FedEx ongoing commitment to deliver the highest level of service to customers.

RFID tested on Dutch fresh vegetable cold chain

RFID Journal LIVE! in Amsterdam was recently presented withn the results of Vers Schakel (Fresh Chain) — the first project of its kind in the world — to test the use of RFID in the logistics chain for fresh vegetables.

Fresh Chain started in May 2005 with the objective of acquiring knowledge and experience with RFID in order to improve the quality and shelf-life of fresh cut vegetables.

In order to achieve this, a pilot scheme was set up in the chain for fresh cut vegetables from the supplier Heemskerk to the C1000 shop.

RFID tags were attached to 2,500 crates filled with small packages of cut vegetables and tracked through the entire chain. During the project, participants in the chain could access real-time information at any moment via a central database.

In this way, the partners obtained insight into the usability of RFID as a control mechanism and management tool for improving the quality of the end product.

“Fresh Chain was a voyage of discovery,” says René Bakker, Retail Director at Schuitema, who initiated the project.

“We were the first to use the latest RFID standards and the latest generation of RFID technology. Furthermore, RFID has never been used in this way before. Naturally, this meant delays but after a period of two years, we can show excellent results.”

The new technology makes it possible to track the crates with 99% to 100% accuracy through the entire chain. Fresh Chain shows that transparency in the chain increases for all parties.

In concrete terms, this means that it is possible to have a full overview of the passage of the crates from supplier to shop shelf and back, which enables optimum chain management.

Moreover, it is also possible to carry out checks at every link in the chain, so preventing distribution errors. Finally, Fresh Chain has shown that RFID is a good tool for monitoring temperature conditions in the chain, which is very important for the quality of the product.

Lastly, improved control and greater transparency ensure that the consumer benefits from better quality and availability of the product: the right products arrive at the right moment, with high quality guaranteed.

The link between Fresh Chain and a similar pilot scheme at Container Centralen (CC), the CBL crate pool manager, also appeared to be a success.

Container Centralen used Fresh Chain’s crate registration to research the possibilities of improving pool management with RFID.

The pilot scheme at Container Centralen indicated that the crates can be tracked within the distribution chain, allowing CC to better organise the availability and stocks of crates, react more quickly to developments in the market and thus serve its customers better.

Of course, Schuitema and its partners also examined whether it was possible to apply RFID profitably in practice. Here too the results were positive.

Implementation of RFID in the chain for potatoes, vegetables and fruit and other fresh articles supplied in CBL crates provides a return on investment within an average of 2.7 years.

However, an important precondition is that all chain partners participate. The first step that will have to be taken is the facilitation of the use of RFID by the crate owners and the crate pool managers. They must use crates that carry RFID tags as standard.

“Fresh Chain brought the large-scale rollout of RFID in the logistics chain a major step closer,” says René Bakker.

“We have proven that RFID is indispensable in improving the chain in a profitable way. This is a very positive result for us and also for the consumer.”

“After all, the customer gets better, fresher products. So the task for us and our colleagues in the sector is to make RFID the standard in the near future,” Bakker says.

CHEP's Black Belt know-how cuts truck queues

CHEP’s new express appointment booking service has proven that flexibility and efficiency can go hand in hand.

Piloted at Rosehill Service Centre in Sydney in early 2007, the CHEP Express appointment booking program aimed to improve productivity and cut downtime by significantly reducing truck waiting times.

The pilot delivered some impressive results, with eight months of data showing savings of 15 minutes per truck.

Following the success of the pilot, CHEP Express is now operational at Rosehill (NSW), Clayton and Altona (VIC), with a further four sites — Gillman (SA), Meeandah, Rocklea (QLD) and Canningvale (WA) — under consideration.

CHEP Express allows truck arrivals to be spread out at regular intervals throughout the day, minimising the impact of waiting and servicing periods.

CHEP NSW Metropolitan Operations Manager, Craig Johnson, says transport operators told CHEP that waiting times were a pressure point they’d like relieved, as idle trucks cost money.

Customers are now realising value from the new system, which has been well received.

“Rosehill, Clayton and Altona each handle about 150 trucks a day, and it takes about a half hour to service each truck,” Johnson says.

“In peak times such as early morning, a queue of 12 to 15 trucks can take two to three hours to clear. That’s not efficient for transporters, their customers or for CHEP,” he says.

Using a Six Sigma model to improve productivity and efficiency, the Rosehill project cut waiting times for scheduled trucks, and more than 75% of daily movements are now using the scheduling service.

Similar to its predecessors Quality Control and TQM, Six Sigma is an effective systematic and data-driven method for eliminating process inefficiencies whilst offering a Just-In-Time approach to logistics management.

Led by Frans Helleman, CHEP Perfect Trip Manager and Six Sigma Black Belt, the CHEP Express project was supported by a team with a diverse range of experience and expertise.

CHEP’s Australian operations require some 350,000 truck movements annually, resulting in tens of millions of pieces of equipment transiting to and from CHEP’s Service Centre network.

“The potential time and cost savings for fleets are enormous. In our CHEP Transport fleet, we’ve seen an average time saving of 15 minutes per truck, which has obvious cost-efficiency benefits,” Helleman says.

To quantify the problem at the outset, the CHEP team used GPS units in CHEP trucks to capture data on service centre traffic and queuing times.

The data showed peak waiting periods early in the morning, dropping off throughout the day.

Modelling indicated that waiting times would increase over time without action. The team identified that the greatest factor affecting waiting times was unscheduled and clustered truck arrival times.

Frans Helleman says that previously trucks were serviced on a first-in first-out basis.

While this was flexible and simple, this system operated at the expense of predictability, and resulted in heavy ‘waste’ activity.

Through CHEP Express, customers elect a preferred three-hour window, and a guaranteed appointment time is offered within the preferred period.

Bookings can extend to multiple loads, which facilitate scheduled programming for up to weeks ahead, significantly increasing productivity.

“We’ve developed a dedicated CHEP Express service point each at Rosehill, Clayton and Altona,” Helleman says.

“Customers not wishing to pre-book an appointment can still use the other service points and queue for service.”

Craig Johnson says he expects uptake of CHEP Express to be gradual, as operators become familiar with the service and the potential time savings.

“We’ll continue to assess the progress and uptake across our Service Centres, and we’re expecting some pretty significant results,” he says.

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