Deutsche Post DHL Group sends Disaster Response Team to Fiji

Deutsche Post DHL Group, the world's leading logistics provider, has deployed their Disaster Response Team in Suva Airport, following the landfall of Tropical Cyclone Winston.

An initial team of seven volunteers will arrive today and will work alongside the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) to coordinate relief logistics out of Suva Airport.

Belinda Tan, Vice President, Corporate Communications and Responsibility, Asia Pacific, Eastern Europe, Midde East & Africa, DHL said: "Cyclone Winston's impact is becoming more apparent, and we see that the scale and severity of damage requires immediate response. Our team of highly trained DRT volunteers will provide specialist logistics support at the Suva Airport to facilitate he fast and efficient distribution of aid to the NGOs for their further distribution to those in need."

Mark Butcher , Area Manager for GoHelp in Oceania is leading the DRT deployment in Fiji , with DHL volunteers from Australia and New Zealand who will be based at the Suva Airport to provide logistical expertise and support to ensure the smooth delivery of cargo and relief aid to NGOs for their further distribution to the communities.  

Carl Schelfhaut , Head of International Relations and Disaster Management, Asia Pacific , Deutsche Post DHL Group, said: "In any natural disaster situation, airports need to avoid bottlenecks if they are to deliver timely relief to those whose basic necessities and livelihoods have been dealt a major blow. Our volunteers are no stranger to the complexity posed by Fiji's myriad islands, having managed everything from unloading to forward transportation of relief goods when Vanuatu was struck by Cyclone Pam last year. That experience will prove invaluable in reaching Fiji's most affected communities and helping them cope with the fallout of Cyclone Winston." 

Apart from the deployment of the DRT, DHL Express, with the support of Mark Komene, Country Manager for DHL Express in Fiji, has provided four vehicles to assist in aid distribution in Nadi and Fiji's capital city Suva.

DHL has also designated its offices across Fiji as "public drop points" where members of the public can donate clothes, blankets, outdoor equipment, food, and other aid resources. 

GoHelp is the disaster management program of Deutsche Post DHL Group and comprises disaster preparedness through the program "Get Airports Ready for Disaster" (GARD) and disaster response via the Disaster Response Teams (DRTs).

In a partnership with the United Nations since 2005, Deutsche Post DHL Group provides the UN with access to its core competence in logistics, its global network and the know-how of its employees free of charge. 

To date, GARD was implemented jointly with the United Nations Development Programme (UNDP) to more than 30 local airports in 16 countries: Armenia , Bangladesh , Dominican Republic , El Salvador , India , Indonesia , Jordan , Lebanon , Macedonia , Mauritius , Nepal , Panama , Peru , the Philippines, Turkey and Sri Lanka.

In cooperation with UN OCHA , Deutsche Post DHL Group also established a global network of Disaster Response Teams (DRT) to support airports in case of a natural disaster.

The DRT network consists of over 400 trained DHL volunteers, who can be deployed within 72 hours. Since 2005, the DRTs have been deployed over 30 times worldwide, with the most recent deployment to Nepal following two catastrophic earthquakes in April 2015 . 

DHL Supply Chain opens its fifth warehouse in Western Sydney

DHL Supply Chain has opened its fifth warehouse at its DHL Horsely Park Campus in Western Sydney.

The new 27,000-square meter retail site takes the entire Campus space to 120,000 square meters and was officially opened by Frank Appel, CEO, Deutsche Post DHL Group.

The Campus represents an investment of close to AU$210 million for DHL Supply Chain in the Western Sydney location and will become home to US homewares retailer, Williams-Sonoma.

The new retail site will become home to US homewares retailer, Williams-Sonoma, enabling the fulfillment of its wide range of products for both in-store and online – all from one warehouse and ensuring the brand continues to offer its unique, high-quality delivery and assembly of products within customers’ homes. 

Further to this, the new healthcare site to be opened at the same Campus in May 2016, will boast a 30,000-square meter purpose-built facility to support the company’s continued growth in the Life Sciences and Healthcare sector.  

"Our customers expect superior quality from us, and therefore infrastructure investments continue to be an important part of our growth strategy, including the further epxansion of our global network of best-in class facilities. With strong consumer sentiment in Australia and its position as an attractive market for international brands, our continued investments in Australia will enable us to better serve the prospering retail market," CEO Deutsche Post DHL Group Frank Appel said.

DHL launches new supply chain facility

DHL Supply Chain have launched a new 90,000 square metre supply chain campus in Sydney's western suburbs this morning, with NSW premier Mike Baird MP presiding over the opening.

The NSW Premier congratulated DHL Supply Chain on the creation of 500 new jobs at its new warehousing sites at Horsley Park.

DHL’s expansion plans over the next few years means that number will continue to grow,” Baird said.

The NSW Government’s massive infrastructure program for Western Sydney is giving companies like DHL the confidence to invest in this vibrant region.”

The $120 million DHL Campus features some of the company’s most innovative technological developments, including measures to reduce costs and create new sustainability initiatives.

A multi-million dollar automation solution has provided retailers with improved speed to market whilst significantly reducing the warehousing labour requirements.

To support environmental objectives, DHL has invested in a polystyrene extruder, capable of reducing a semi-trailer load of foam packaging down to one pallet of solid material.

DHL senior solution design manager Mark Hopes said the extruder not only decreased landfill output but also recycling the waste into a “viable and valuable product” which is resalable as a building material.

The campus also has a biomass facility which reduces 60 per cent of landfill produced down to 5 per cent, and fuels water heating for washing pallets and crates.

The new DHL facility is also closely involved in supply chain logistics for Australian airline Qantas, ensuring full supply of above-wing products for all of their domestic and international flights.

DHL national quality manager for airline business solutions Michael Bowels said DHL Supply Chain was closely involved in the planning of supply for Qantas, forecasting the needs for individual flights based information gathered by the airline.

We are privy to that information via monthly reports,” Bowels said.

Qantas are our main airline customer, so we're a lot more engaged in this than our traditional business units.

There's the added pressure that if we don't do our job properly, you don't get a meal on your flight.”

DHL have plans to continue expanding the new supply chain campus, from the four buildings now in place to a further two in the next year which will bring the facility to more than 100,000 square metres.

DHL Supply Chain Australia managing director Saul Resnick said DHL was experiencing continued demand for warehousing space in Sydney.

Our customers are increasingly more willing to go into multi-user warehouses as they value the flexibility in overhead and labour costs to accommodate their changing business requirements,” he said.

With expected new business and customer expansion, we are looking to build another three facilities in the coming years,” said,

DHL is proud to support continued growth and employment in Western Sydney and more importantly, help Australia’s leading companies supply products to consumers, from toothpaste and snacks, to computers and life-saving medications.”

Resnick said DHL Supply Chain had 600 staff ten years ago, a labour force which has grown to more than 3000 staff across 50 locations nationwide, supplying Airline, Automotive, Consumer, Energy, Healthcare and Retail industries, with a warehousing footprint currently in excess of 570,000 square meters.


DHL partners with Infineon to create a ‘perfect supply chain’ process

DHL has partnered with semiconductor solutions provider Infineon Technologies to create the 'perfect' supply chain via a breakthrough Zero Defects Program. 

Launched in Asia Pacific in 2010 with the objective of reducing the number of supply chain management and distribution defects to zero, the program achieved its goal in 2012 thanks to tremendous collaboration between DHL's Customer Solutions and Innovation (CSI) unit and its three specialist business units – DHL Express, DHL Global Forwarding and DHL Supply Chain. 

This achievement brings several benefits to Infineon's customers including damage-free and always on-time deliveries with no shipments or packages lost, and correct documentation at all times. 

Richard Owens, Executive Vice President, DHL Customer Solutions and Innovation explains that the Zero Defects Program overseen by DHL CSI was undertaken by all three DHL business units as they managed Infineon's supply chain end-to-end across all forwarding, warehousing, distribution and express services.

While attaining zero faults in the supply chain was the benchmark of success, the real victory of the Zero Defects Program was the creation of an organisational culture of excellence and collaboration that ultimately made doing business easier for, and with Infineon Technologies. 

DHL provides end-to-end logistics solutions globally and in 12 Asia Pacific markets including China, Japan and India for Infineon Technologies, a DHL customer for over 10 years. DHL Supply Chain manages Infineon's regional distribution centre in Singapore while DHL Global Forwarding is a key supplier of air freight services. DHL Express plays a vital role in getting Infineon's time-definite shipments to customers across the region. In 2012, DHL delivered over 110,000 shipments for Infineon Technologies. 

Successfully completed in Germany in 2008, the Zero Defects Program was implemented in Asia Pacific in 2010. With zero tolerance for supply chain errors compounded by increasing volume, Infineon and DHL launched the Zero Defects Program to reduce risk and raise quality standards against a 2009 baseline. 

In its first year, the program's target was a reduction in defects by 50% at Infineon's regional distribution centre in Singapore, managed by DHL Supply Chain. Similar goals were established for DHL Express and DHL Global Forwarding and all targets were achieved on schedule. In 2011, DHL Supply Chain was tasked to deliver another 50% reduction in defects. In 2012, DHL achieved the '0' defect target. 

Roxane Desmicht, Senior Director for Corporate Supply Chain, Infineon Technologies Asia Pacific observes that their business serves customers who rely on just-in-time deliveries to keep their assembly lines moving. The collaboration with DHL has helped Infineon streamline their processes and find greater operational efficiency. 

The Zero Defects Program builds on the foundation of DHL First Choice, which uses tools and strategies from Six Sigma and Lean process improvement methodologies to achieve a customer-centric culture focused on the continuous enhancement of service quality.

DHL secures six-year contract with printing and labelling firm

World-leading logistics company, DHL has secured a six-year contract as the Australian logistics partner of Japanese company Brother International.

Brother is a global producer of innovative products for the print, imaging, labelling and sewing markets. 

Valid through July 2019, the new contract continues the working relationship between the two companies, which began in 2009. The contract will see DHL Supply Chain continue to facilitate the warehousing and distribution model for Brother International in Australia. 

Les Logue, General Manager Consumer and Technology, DHL Supply Chain comments that the second term contract will see the two companies jointly build further on the successful partnership through flexibility and innovation. 

DHL won the BIA contract thanks to its proven track record of operational performance and continuous improvement initiatives that have successfully increased productivity and warehouse utilisation since 2009.

Announcing the continuation of their 3PL partnership with DHL, Tom Frair, Director, Brother International Australia observes that DHL has effectively become the face of Brother by striving to perfectly satisfy every one of Brother customers’ unique supply chain requirements, and working in seamless conjunction with their business partners.

DHL’s new multi-million dollar Sydney facility now open

DHL Global Forwarding, the air and ocean specialist within Deutsche Post today open the doors of its new $61.6 million facility in Sydney.

DHL combined Sydney offices in a 19,619 square metre custom-built facility in Matraville.

Chief of DHL global forwarding for the South Pacific, Tony Bell, said the new facility would increase productivity for the company.

“The new premises provide for business growth and improved process capabilities which will enhance our productivity in the processing of our air and ocean freight cargo,” Bell said.

“Combining our Sydney operational sites into one purpose-built facility ensures we are bale to meet the future demand of our customers.”

DHL said the new facility is the largest in South Sydney and is made up of around 5000 square metres of office and 15,000 square metres of warehouse space.

Located close to Sydney Airport and Botany Bay means the facility will help to improve customer service levels and support corporate growth the company said.

DHL supports recycling, launches drop zone website

DHL, the world’s leading logistics company, has launched an online portal to support the National Television and Computer Recycling Scheme in their attempt to help reduce the amount of television and computer waste going to landfill and to increase the recovery of resources. 

Through this portal householders and small businesses across Australia will be able to use the ‘drop zone’ portal for accessing information on television and computer recycling, as well as locate drop zones across the country.

DHL has been approved as the first organisation to deliver services under the National Television and Recycling Scheme.

The company has rolled-out 15 Drop Zones across South Australia, New South Wales and ACT with a further 28 services before the end of the year.

Since March 2012, DHL has partnered with 57 television and computer importers and local manufactures such as Sony Australia, Samsung Electronics Australia and LG Electronics Australia to provide comprehensive solutions for the collection and recycling of all television and computer waste.

This association has resulted in the recycling of over 2,000 tons of end-of-life televisions, computers and computer products such as printers, keyboards and mice.

DHL Supply Chain, chief executive officer South Pacific, DHL supply chain Terry Ryan said “drop zone is an example of DHL’s ongoing commitment to the National Television and Computer Recycling Scheme.”

“The Drop Zone portal has been designed as a source of information for individuals and small businesses wanting to safely dispose of old television and computer equipment,” Ryan stated.

He went on to say that “it provides comprehensive information about the type of equipment that can be recycled and locations of where consumers and small businesses can go to drop their unwanted electronic equipment.”

DHL has a target to collect a total of over 18,000 tons of e-waste by the end of the current financial year.

This scheme is likely to boost the recycling rate of these products from 17 per cent in 2010 to 80 per cent by 2021-22.

The industry funded National Television and Computer Recycling Scheme is regulated by the Australian Government under the landmark Product Stewardship Act 2011.

ANZ: Forget single currency, harmonise regulatory and tax regimes

More than half of Australian exporters (57 per cent) say harmonisation of regulatory and tax laws would have the greatest impact on reducing trans-Tasman trade barriers, compared to 28 per cent supporting a single currency, a new DHL survey has found.
The DHL Trans-Tasman Traders’ survey of 535 Australian and New Zealand exporters found 69 per cent of all exporters think more can be done to improve Trans Tasman trade. 
Senior vice president of DHL Oceania Gary Edstein said: “While more Australian exporters export to New Zealand than anywhere else in the world, almost half (49 per cent) of them say they experience trade barriers when selling to New Zealand.
“There has been much debate on the value of a single currency to improving trans-Tasman trade, however closer attention needs to be given to common tax laws including GST and company trade restrictions,” said Mr Edstein.
Tim Harcourt, chief economist for Austrade said: “Closer Economic Relations (CER) between Australia and NZ has been an unqualified success with nearly 17,900 Aussie companies now exporting across the ditch.
“Harmonisation of the legal and tax systems will help reduce costs and improve trade inefficiencies. Intellectual property, information sharing, cross-recognition of companies and competition law are all on the agenda for creating a single economic market. Austrade and Trade and Enterprise New Zealand are also working together on many ‘ANZAC’ trade missions to third markets in areas such as clean energy.
The survey also found that half of Australian exporters think New Zealand will be harder hit than Australia by the global financial crisis and 64 per cent think Australia will recover faster than our trans-Tasman cousins compared to only 46 per cent of New Zealand respondents believing they would beat the recession sooner than Australia.
“It’s not surprising that Australians are more confident given the global demands for Australia’s commodities are still relatively strong. While there is no doubt Australia is feeling the impact of the global economic crisis, compared to other countries, Australia is in a good position to weather the storm,” said Mr Edstein.
“Our economies are similar, but in the current global financial crisis NZ has experienced a slowdown earlier than us, and whether they’ll recover quickly remains to be seen”, said Mr Harcourt.
“The slowing in Asia has hurt Kiwi exports, but the lower exchange rate and fiscal intervention is helping NZ exporting businesses. The OECD has pointed out NZ’s large current account deficits and higher external debt make NZ more vulnerable to external shocks,” Mr Harcourt continued.
When asked if they were happy with the current level of activity in moving towards a single economic market, only 35 per cent of all respondents said they were satisfied with 34 per cent thinking more could be done. A third of respondents (31 per cent) did not feel sufficiently informed to judge whether they were satisfied with the level of activity towards freeing trans-Tasman trade.
“The respective governments need to engage with stakeholders more, and increase the level of awareness and interest in the process. After all, the Closer Economic Relations (CER) program was the most successful free trade agreement in our countries’ history. Going beyond that to create a single economic market should be high on the agenda,” said Mr Edstein.
New Zealand respondents think the Australian government (23 per cent) is working harder at improving Trans Tasman relations than the New Zealand government (4 per cent) while 39 per cent of Australian exporters think the government efforts by both countries were the same.
Unsurprisingly there was wide support on both sides of the Tasman for the recent announcement to reclassify flights between New Zealand and Australia as ‘domestic’ with 93 per cent of all exporters in favour, possibly anticipating cheaper flights.

DHL renews Surf Life Saving Australia sponsorship

 Image Courtesy of SLSA.

DHL has renewed its sponsorship of Surf Life Saving Australia (SLSA) for a further three years.
The partnership, which began in September 2003, continues to be SLSA’s largest corporate sponsorship. DHL’s support will fund new uniforms for all 54,000 patrolling surf lifesavers, as well as a recognition program to promote excellence in the surf lifesaving movement.
Gary Edstein, senior vice president, Oceania, DHL Express, said the partnership between DHL and SLSA is in recognition of the vital contribution that surf lifesavers make to the Australian community.
“DHL welcomes the opportunity to continue to work alongside SLSA to keep our beaches safe and the partnership between our two organisations is something about which we are extremely proud,” he said.
SLSA president, Ron Rankin AM, said the ongoing support of DHL was fundamental to the organisation’s ability to provide great beach experiences around Australia.
“As the challenges of keeping people safe in the water around the Australian coast continue to increase, DHL’s significant support provides much-needed and tangible assistance to our frontline services,” he said.,
“Confirmation of this ongoing support in these very challenging economic times is fantastic news for surf lifesavers, especially as we gear up for what looks like being a long, hot, busy season looking after the nation’s largest and most popular playground – our beaches.”
In the 2008-09 summer season, Australia’s 54,000 active surf lifesavers spent more than 1.1 million hours patrolling Australia’s 300+ patrolled beaches, rescuing more than 10,500 people.

UPS trumps FedEx in race to buy TNT


The Dutch delivery company TNT NV may fall into the hands of its US rival United Parcel Service (UPS), following FedEx’s short-lived attempt to acquire the European company.


Early this week, Britain’s Sunday Telegraph reported that UPS was planning a $17 billion bid for TNT, which resulted in the wild fluctuation of TNT’s share price.

Speculation over the UPS talks followed last month’s report on FedEx’s interest in acquiring TNT. Independent research company Datamonitor has previously suggested that FedEx intended to buy the European company to counter a negative outlook in the US market.

FedEx has reportedly abandoned the bid.

While both parties are declining to comment on the possibility of mergers, president of UPS’s international business Dan Brutto told Reuters that UPS was consistently looking “at different things and try to fit [them] into the puzzle.”

However, he added acquisition was not under the company’s immediate attention.

UPS has a market value of over USD 66 billion, while that of TNT is estimated at around USD 14 billion.

Analysts said TNT’s express delivery unit, which comprises over 60 per cent of sales with economic resilience, is the key attraction for international players who intend to expand their European market penetration.

In Europe, UPS and its US rival FedEx are estimated to have less than ten per cent market share, while TNT holds 24 per cent.

“Operationally, TNT has a very extensive and inexpensive road network, which is a key advantage versus the more air-focused networks of FedEx, UPS and to come degrees also DHL,” ING analyst Axel Funhoff said.

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