Australia Post has set up an e-commerce 3PL to handle e-commerce warehousing and deliveries. Fulfilio is the new business of Australia Post, providing e-commerce software, warehousing, ‘pick-and-pack’, and delivery services tailored for e-commerce merchants. Fulfilio will provide warehousing locations across four major capital cities (Sydney, Melbourne, Brisbane and Perth), enabling inventory to be located as close to buyers as possible, and therefore ensuring faster delivery times. eBay.com.au has now announced a partnership with Fulfilio to offer a national 3PL network to its sellers. The new service, eBay Fulfilment Partner, will provide eBay sellers with the best price to pick, pack and deliver their eBay orders, with distribution by Australia Post’s delivery network. There have been more than 53.2 million eBay parcels shipped domestically in last 12 months alone. With a network of 40,000 Australian sellers and more than 11 million Australians visiting eBay each month, eBay says it is able to offer its sellers the best rates, helping them reduce costs, save time and remain competitive. For example, on 500g parcels sellers will pay rates as low as $5.74 for pick, pack and delivery for a cross-town service, and $6.83 for interstate service – saving sellers up to 30% on picking and delivery costs (based on industry averages across picking, packing and last-mile costs). eBay’s senior director of product and shipping Dave Ramadge said: “At eBay our number one priority is to support the 40,000 Australian businesses that operate via ebay.com.au. In this partnership with Fulfilio and Australia Post, we are giving our sellers Australia’s most comprehensive delivery network with over 57,000 square metres of storage and distribution space across the country. “We will continue to deliver sellers the lowest cost to pick, pack and deliver their eBay orders, so they can put their inventory closer to their customers and spend less time packing and more time selling.”
eBay and DHL eCommerce have partnered with parcel delivery network Hubbed, which provides parcel delivery to its network of petrol stations, convenience stores and newsagents for parcel drop offs and pick ups. Through the eBay partnership, eBay sellers are now able to print shipping labels and drop off their customers’ goods at any of Hubbed’s 1,000 stores, the majority of which are open 24/7. The new partnership with DHL eCommerce enables eBay sellers and other Australian online sellers with a Hubbed account to send their parcels to shoppers across 220 countries and territories by dropping off their parcels at a Hubbed store. “The Hubbed model has put the customer at the heart of the delivery cycle,” said David McLean, Founder and CEO of Hubbed. “The seamless integration of our extensive parcel drop off network with our delivery carriers, and our low flat rates, is an attractive alternative to eBay sellers. “Our major advantage is our network of stores that operates late – and over 60 per cent operate 24/7. Until now, online sellers were required to drop off their parcels during business hours at the post office or waited around for a pick up. Now, sellers can drop off at a location close by at a time that suits them including weekends. Hubbed completes the full delivery cycle, from domestic and international shipment, to click and collect, returns, and a pick-up point for failed deliveries.” Charles Brewer, CEO of DHL eCommerce, added: “With online shopping sales by Australians reaching around $20 billion a year, and the number of parcels expected to rise in tandem, both sellers and shoppers need greater convenience and choice in the way they deliver and collect parcels. We are pleased to provide a boost to e-commerce in Australia through convenient drop-off and pick-up points now available extensively across the country to enable delivery to over 220 countries and territories worldwide.”
ProductReview.com.au has announced the products and services that have taken the crown in its 2017 ProductReview.com.au Awards. ProductReview.com.au attracts an average of 35,000 reviews each month, which help more than 4.5 million monthly visitors make better buying decisions, according to the company. Australian delivery start-up Sendle won the Best Courier award. James Chin Moody, CEO and Co-founder of Sendle, said, “We created Sendle to make parcel delivery simple, reliable and affordable for the tens of thousands of small business across Australia. “Our goal is to help them compete in the digital age with carbon neutral, door-to-door delivery and low, national flat rates that are on average 40 per cent cheaper than traditional post.” “2017 has shaped up to be the biggest year to date for the Sendle team. We’re growing 20 per cent month-on-month, and have secured a string of partnerships with major e-commerce players including eBay, Shopify, Hard to Find, StarShipIt, and ShipStation. “It’s an honour to be so highly rated by our customers and we will continue to do everything we can to level the playing field for small business.”
Australian courier service Sendle has partnered with eBay. Sellers can now link their eBay accounts directly with Sendle to create shipping labels and receive access to flat-rate pricing throughout Australia, with door-to-door service that includes pick-up at prices that are said to be significantly cheaper than the post office. eBay sellers also have access to Sendle Premium, which provides an extra $1 off standard pricing and allows merchants to ship 500g satchels for only $6.95. A 2kg parcel from Sydney to the Sunshine Coast costs $9.95 with Sendle. The partnership is targeted at small and medium-sized businesses and to launch the partnership, Sendle is giving away 25,000 free deliveries to the eBay seller community. Director of small business & shipping at eBay Australia & New Zealand Amrita Blickstead said: “We hear from our sellers that shipping can be one of the biggest pain points in running a business. The integration with Sendle is designed to remove some of this friction, and will allow our 40,000 small-to-medium sellers to be more efficient and sell instantly without being locked into a contract or a minimum commitment.” Co-founder and CEO of Sendle James Chin Moody said: “‘Sendle for eBay’ is levelling the playing field for small and medium-sized eBay sellers, giving them a new shipping option that is simple, reliable and affordable. With a deep understanding of eBay seller needs and working together with eBay, we are focusssed on eliminating frustrating pain points for both buyers and sellers, making the delivery process seamless.”
Courier service Sendle has partnered with e-commerce marketplace eBay, to target small- and medium-sized businesses. The collaboration will enable sellers to link eBay accounts directly with Sendle to instantly create shipping labels and receive access to flat-rate pricing throughout Australia. Additionally, eBay sellers now have free access to Sendle Premium, normally priced at $10 per month, which provides an extra dollar off standard pricing. To launch the partnership, Sendle is giving away 25,000 deliveries to the eBay seller community. “We hear from our sellers that shipping can be one of the biggest pain points in running a business,” said Amrita Blickstead, Director – Small Business & Shipping, eBay Australia & New Zealand. “The integration with Sendle is designed to remove some of this friction, and will allow our 40,000 small to medium sellers to be more efficient and sell instantly without being locked into a contract or a minimum spend.” James Chin Moody, Co-founder and CEO of Sendle, added, “‘Sendle for eBay’ is levelling the playing field for small- and medium-sized eBay sellers…With a deep understanding of eBay seller needs and working together with eBay, we are focussed on eliminating frustrating pain points for both buyers and sellers, making the delivery process seamless.”
In its bid to conquer the Australian market, web-based e-commerce shipping solution ShipStation has partnered with parcel delivery service Sendle. Robert Gilbreath, VP – Marketing, ShipStation, said that shipping was a key consideration when setting up a presence in Australia, due to the country’s growing e-commerce market. “Integrating Sendle into the ShipStation platform has been a priority for us since we launched in Australia,” he added. ShipStation helps online retailers import, organise, process, package and ship their orders quickly and easily from any web browser and works with the likes of eBay, Amazon, WooCommerce, Shopify, Squarespace, Opencart, Magento, BigCommerce. “Our partnership with ShipStation is an exciting step for us to provide real choice for Australian small business,” said James Chin Moody, CEO and Co-founder, Sendle. “ShipStation brings [its] global experience and beautiful solutions to help our flourishing e-commerce sector compete in the digital economy.”
Days after IP Australia found in its favour in a long-running Australia Post trademark dispute, parcel delivery service Sendle has reported that it has made a major new addition to support its future direction. Apurva Chiranewala, eBay’s former Head of Shipping, will join the company as Head of Growth, as reported by Business Insider. Chiranewala said, “This is a pivotal period of growth for both Sendle and the eCommerce industry as a whole.” According to Sendle CEO and Co-founder James Chin Moody, Chiranewala’s knowledge and support will be instrumental in the continued expansion of Sendle’s presence in the digital economy.
From 1 July, imported purchases worth under $1,000 will incur GST charges, though there is some disagreement in the market over who should be collecting it. E-retailer Amazon has hit out at the government’s decision to have sellers, the electronic distribution platform or the re-deliverer – depending on the nature of the transaction – collect the fee. According to The Guardian, the company has suggested that the poor design of this ‘vendor model’ plan will result in an “inherent disincentive” to comply. In a submission, Amazon queried why the Government ignored a recommendation made by a previous government taskforce, advising that a ‘logistics model’ – whereby Australia Post, express carriers and freight forwarders collect the GST – be used. “Logistics providers already have infrastructure in place to collect information on goods coming into Australia and have well-established processes for GST collection for goods valued at more than $1,000,” it said in the submission. Australia Post welcomed the vendor model chosen by the Government, asserting in its own submission that it would be the most efficient way to impose the task, and to require Australia Post to collect the tax would render its parcels business “unviable.” The postal service voiced its support of the Turnbull government’s proposed GST plan but noted that it hopes the tax will be imposed one year later. “Any proposal involving collection of GST under a model that requires collection at the border is likely to render Australia Post mail and parcels business unviable in the current market of continuing and significant decline in mail volumes that have put severe strain on the financial position of the corporation,” the national post service’s submission said. It adds that the cost to the Federal Government of requiring Australia Post to collect GST – approximately $900 million – would more than cancel out the $300 million they could hope to raise with the levy.