As retailers begin to turn their attention to drawing Australian consumers back in-store, following a huge spike in online shopping due to COVID-19 restrictions, research has found that there are ever-increasing omnichannel expectations coming from consumers.
Just a week after Myer announced its new Third Party Logistics arrangement with Australia Post, the department store has today partnered with a leading e-commerce giant to transform 21 Myer stores into Amazon parcel collection points.
Japan’s leading carrier, Yamato Holdings, has partnered with UK based international ecommerce solutions provider, Doddle, to create a proprietary nationwide PUDO network. This follows Doddle’s long term partnership with Australia Post to power their Collect & Return network.
At a time when retailers’ e-commerce operations are under more pressure than ever before in Australia, research has uncovered a disconnect between the online shopping delivery options retailers think are most popular, compared with actual consumer preferences.
According to new data from Australia Post, the first three weeks of July has seen year on year eCommerce growth of 100 per cent in Victoria as Metropolitan Melbourne and Mitchell Shire enter their fourth week of stage three lockdown.
The Australia Post CEO has labelled the enterprise as the ‘BusinessKeeper’ of the national economy following new research that revealed Australia Post powered an estimated $2.4 billion e-commerce boom during the peak of the COVID-19 crisis.
New research has found 80 per cent of Australian consumers are likely to hold out for a major sales event before making a product purchase, yet many Australian retailers are not prepared for upcoming sales events in 2020 due to COVID-19.
Australia’s largest ecommerce-focused fulfillment provider is investing over $40m into two AI-enabled fulfillment centres which will allow eStore Logistics to handle 95,000 orders each day for major leading brands.
Online Marketplace Kogan experienced rapid sales during the COVID-19 lockdown period, with sales in April and May soaring 100 per cent and over 265,000 new active customers. Read more