New research shows that 72 per cent of Aussies believe parcel delivery has improved in the past three years due to online shopping.
Major retailers are investing in manual powered and electric bikes as an alternate greener delivery method.
Toll Group has been hit by a suspected cyber security breach, causing a shutdown on a number of the company’s IT systems.
In a system that is vaguely reminiscent of Uber, residents in Sydney and Melbourne can now get paid to deliver packages for Amazon.
Audio Equipment giant Bose will close every retail store across the nation. 119 outlets will permanently close across Australia, North America, Europe and Japan within the next few months, due to what the company says is a “dramatic shift to online shopping”.
FedEx has made the decision to not renew the FedEx Express U.S. domestic contract with Amazon as the company wishes to focus on serving the broader e-commerce market.
In an announcement FedEx stated that this decision does not impact any existing contracts between Amazon and other FedEx business units or relating to international services.
Amazon is not FedEx’s largest customer. The percentage of total FedEx revenue attributable to Amazon represented less than 1.3 percent of total FedEx revenue for the 12-month period ended December 31, 2018.
“There is significant demand and opportunity for growth in e-commerce which is expected to grow from 50 million to 100 million packages a day in the U.S. by 2026. FedEx has already built out the network and capacity to serve thousands of retailers in the e-commerce space. We are excited about the future of e-commerce and our role as a leader in it,” FedEx declared.
The Quick Group has entered into an agreement to be acquired by Kuehne + Nagel, a global logistics company operating in airfreight, seafreight, contract logistics, and overland businesses.
Quick will continue to offer tailor-made solutions to all the industries they serve and will operate as independent specialised product brands: Sterling Aviation, QuickSTAT, Quick Healthcare, and Quick Logistics. The Quick/Sterling team, including management, will continue to support their client base. Unitrans International Logistics will not be part of this transaction.
The partnership will offer Quick’s customers additional service and resource capabilities, with an expanded global footprint within Kuehne + Nagel’s operating network across more than 100 countries.
“We are very excited to become part of the Kuehne + Nagel Group and further expand the services we provide to our customers, with a clear focus on providing integrated logistics solutions with speed, control, communication, and IT efficiencies. We plan to continue leading the industry, providing the very best specialized solutions,” Dominique Bischoff-Brown, CEO, The Quick Group of Companies said.
The closing of the transaction is subject to the satisfaction of customary conditions.
SEKO Logistics is partnering with ShipStation to increase its eCommerce merchants’ ability to grow in new cross-border markets.
ShipStation helps eCommerce retailers import, organise, process and ship their orders quickly and easily from any web browser.
“We’re excited by the opportunity to partner with ShipStation and to be combining our respective strengths to open up new markets for dynamic and ambitious merchants, especially those exporting from our major markets in the United Kingdom, United States and Australia. SEKO’s reputation for cross-border eCommerce solutions means we are also a first port of call for smaller shippers that want to expand globally. We will now be able to migrate those companies to ShipStation and they can just ‘flip a switch’ to use our cross-border eCommerce solutions because ShipStation is integrated with so many eCommerce platforms,” Brian Bourke, SEKO Logistics’ VP of Marketing, said.
Merchants can now connect to SEKO Logistics via ShipStation and see:
- Reduced transit time and lower cost to international markets for faster expansion
- Reduced cart abandonment rates internationally with lower shipping costs
- An easy and monetized returns solution with international in-country return capabilities
- Unified tracking internationally regardless of final mile postal carrier
- Retailer/Seller custom-branded tracking portals
More Australians are shopping online than ever, with total purchases topping $21 billion for the first time, according to new research from Australia Post.
Australia Post has released its annual Inside Australian Online Shopping Report, an overview of Australia’s e-commerce market that identifies who is buying what and where online.
The report showed that Australians spent $21.3 billion in 2017, an 18.7 per cent increase compared with 2016. Local retailers accounted for more than 80 per cent of the total spending.
Australia Post general manager for parcels & express services Ben Franzi said Australians shopped online to access greater value, choice and convenience, and a clear example of this was the rise of online market places.
“Marketplaces such as Amazon, eBay and Etsy are booming, growing 74.8 per cent in the past year alone,” Mr Franzi said.
“Australians really appreciate the convenience of being able to access goods from a variety of sellers in the one location.
“In the past year we have seen new marketplace entrants, which is always great to see, in recognising the increased customer traffic that this type of format offers.”
Mr Franzi said marketplaces were also helping Australian retailers access the lucrative international market, the total online spending of which has increased 46.7 per cent to $US1.57 trillion ($A2.08 trillion) in the past two years.
“Marketplaces make it easier for consumers in our key export markets, such as China, United States and India, to find Australian products and offer a more convenient way for local businesses to start selling overseas.
“By 2019, total online goods purchases from across the globe are set to reach $US2.16 trillion ($A2.86 trillion), so this market represents a huge opportunity for Australian retailers.”
Fashion, health supplements and other wellbeing products, and cosmetics are among Australia’s most popular online exports. Domestically, fashion continues to be the top selling category, increasing 27.2 per cent in the past year. Health and beauty products are also popular, growing 13.2 per cent, while homewares and appliances recorded 10.9 per cent growth.
The May/June period posted the strongest growth during 2017, with online purchases increasing 32.2 per cent. Mr Franzi attributed the increase to retailers offering end of financial year sales for longer, in some cases more than six weeks.
The November/December period remained the busiest time of the year in terms of volume as people looked to buy Christmas presents online.
Point Cook in Victoria remained Australia’s number one online buying location in 2017, recording 22.6 per cent growth. Toowoomba was the second biggest buying location, growing at 19.5 per cent, while Liverpool was the third biggest, growing 21.1 per cent.
Top 10 online shopping buying locations and % growth
- Point Cook, +22.6%
- Toowoomba, +19.5%
- Liverpool, +21.1%
- Mackay, +25.1%
- Cranbourne, +27.3%
- Hoppers Crossing, +31.7%
- Gosford, +19.8%
- Campbelltown, +25.7
- Mandurah, +17.2%
- Bundaberg, +22.5%
2017 calendar year compared with 2016 calendar year.
Australian e-commerce fulfilment company eStore Logistics has committed to a 12,515sqm warehouse in LOGOS Property’s Marsden Park in New South Wales.
The company’s current clients include Kogan.com, Temple and Webster, Hairhouse Warehouse, Patagonia, Dick Smith and Essendon Football Club.
“This expansion highlights our rapid growth, driven by our market leading proprietary IT and omnichannel fulfilment service and solutions,” said Leigh Williams, Managing Director, eStore Logistics.
“Our new facility in Marsden Park will feature world-leading logistics systems that support robust e-commerce fulfilment processes. We have complex algorithms which minimise manual handling and human decision making while maximising accuracy. We’re excited to be expanding our business and making our services available to more online retailers and enabling them to get orders to their customers super-fast at low cost.”
Supply chain consultancy TM Insight carried out design work for the facility.
“We partnered with eStore Logistics to design a facility that maximised storage density, but also allowed for approximately 30 per cent of the warehouse footprint to be allocated for product staging and returns,” said Travis Erridge, Director, TM Insight. “It is pivotal that sufficient footprint is designated to product staging and returns, as it is an inherent challenge in the e-commerce landscape.
“Despite the allowance for a significant percentage of floor area being allocated to product staging and returns, the TM Insight design enabled eStore Logistics to achieve 1.5 pallets per square metre of floor area, well above the ratio that most 3PLs (third-party logistics operators) adopt in their operations.”
The facility will be operational in November 2018 and will have an end value of approximately $25 million.