Australia Post has promoted its General Manager Technology, Parcel and E-commerce Services to Chief Information Officer as the group is partway through its network transformation to span across 4000 sites nationally. Read more
One of the world’s most trusted provider of mobility and IoT management solutions has grown its workforce in Australia by more than 50 per cent over the past 12 months.
The Toll Group (Toll) has signed a three-year, seven-figure software contract with Kontainers, the UK-based enterprise software company, to power its global digital client-facing platforms.
The new agreement will see Toll introduce Kontainers’ flagship product, Enterprise, to its global forwarding operations from Q4 2019.
The online portal will enable Toll to better service and support the needs of its customers – particularly small-to-medium enterprises – by facilitating online pricing and quotes, bookings, shipment management and real-time analytics.
“The addition of Kontainers Enterprise to our digital capabilities will allow our clients to instantly obtain quotes for and book shipments with Toll at the click of the mouse. We are excited to be collaborating with Kontainers on this digital solution as part of our commitment to investing in best-in-class systems to simplify and enhance our customer experience,” said Toll Global Forwarding president Thomas Knudsen.
The product’s rapid deployment time and track record with other large shipping brands were highlighted as important elements of the partnership.
“Kontainers is delighted to earn the trust of a top 20 global freight forwarder and provide what has now become a critical software layer. We’re delighted to be working with Toll Group and look forward to being a part of their impressive digital acceleration plans in the years ahead that will help serve their customers even better than they are today,” said Kontainers CEO, Graham Parker.
If you work in supply chain management, you’ll want to enter the MHD magazine and Transport and Logistics News SCM IT survey. Apart from the chance to win a $2,000 prize package, here is why…
If you are in the supply chain business, whether as a wholesaler, retailer, distributor, 3PL or transport operator, you will be using ERP, WMS, Excel, or any of the many specialist software applications available for the supply chain and logistics industry.
You are operating in possibly the most diverse and confusing sector IT-wise. Because while there are software packages that will look after everything from voice picking, vehicle scheduling to full automation, many users today admit to still being almost inseparably wedded to their Excel spreadsheet and paper printouts.
“The explosion of e-commerce is pushing companies to rethink their supply chain management strategies,” said Mark Dawson, managing director of Microlistics, Australia’s only company recognised in the Gartner Magic Quadrant for WMS. “This has also led to a significant increase in the number of 3PL and fulfilment operators in the Australasian market place, where premium customer service remains critical. The competition between traditional ‘Bricks and Mortar’ (B&M) retailers and the e-commerce players is also putting pressure on the inventory holding split between traditional and e-commerce orders.
“Many traditional B&M retailers are finding the operational and systems challenges of managing omni-channel orders and the competition for ‘one inventory’ difficult to manage. This is driving implementation of new supply chain and e-commerce technology particularly in the WMS and parcel management technology space.”
Tell suppliers what you need, what you want
Which one of these are you? Could you possibly be divorced from your spreadsheets, if you are still using those as your primary solution? What do you need, what will you look for, when you finally decide to make the break? Or, if you’re already on a dedicated software package, how is it going? What is good, what is bad? What are you missing?
MHD magazine and Transport & Logistics News’ 2018 Supply Chain Software User Survey can help you ask for the answers. The survey will give you the opportunity to reflect on your experiences with your current packages, what you’re missing, what you’re looking for.
“Today’s software is smarter, faster, cheaper than ever before,” said group managing director of Bestrane David Sanders. “In addition, many applications are available through an internet-connected browser to all types of sensors that is rapidly expanding the number, type and location of ‘users’.”
This survey not only seeks to ask you the Good, Bad and Ugly of how supply chain software is currently being used, but also looks over the horizon to detect the key issues and trends driving the requirements of the future.
Your responses to the survey will give supply chain software suppliers a chance to evaluate what users are thinking, wanting, and needing in their packages. Available to enter now, entering the survey will allow you to outline, or tell them in great detail, your opinions and insights into what you look for when you decide on a new software package, what you need, what is important for you.
And you could win a $2,000 prize package!
To help prompt you to enter the survey, we have an amazing $2,000 prize package for one randomly selected winner from the respondents. The lucky winner will not only receive a travel voucher worth $1,000, but will also have the opportunity to nominate their charity of choice, to which we will donate the other $1,000.
That’s right, by entering the survey, you will have the chance to win $1,000 for the charity of your choice plus a $1,000 travel voucher!
The 2018 Supply Chain Users’ Survey is open now. Click here to participate!
Despite 95 per cent of CIO expecting cyberthreats to increase over the next three years, only 65 per cent of their organisations currently have a cybersecurity expert, according to a survey from Gartner. The survey also reveals that skills challenges continue to plague organisations that undergo digitalisation, with digital security staffing shortages considered a top inhibitor to innovation.
Gartner’s 2018 CIO Agenda Survey gathered data from 3,160 CIO respondents in 98 countries and across major industries, representing approximately US$13 trillion in revenue/public sector budgets and US$277 billion in IT spending.
The survey indicates that cybersecurity remains a source of deep concern for organisations. Many cybercriminals not only operate in ways that organisations struggle to anticipate, but also demonstrate a readiness to adapt to changing environments, according to Rob McMillan, research director at Gartner.
“In a twisted way, many cybercriminals are digital pioneers, finding ways to leverage big data and web-scale techniques to stage attacks and steal data,” said Mr McMillan. “CIOs can’t protect their organisations from everything, so they need to create a sustainable set of controls that balances their need to protect their business with their need to run it.”
Thirty-five per cent of survey respondents indicate that their organisation has already invested in and deployed some aspect of digital security, while an additional 36 per cent are actively experimenting or planning to implement in the short term. Gartner predicts that 60 per cent of security budgets will be in support of detection and response capabilities by 2020.
“Taking a risk-based approach is imperative to set a target level of cybersecurity readiness,” Mr. McMillan said. “Raising budgets alone doesn’t create an improved risk posture. Security investments must be prioritised by business outcomes to ensure the right amount is spent on the right things.”
Business growth introduces new attack vectors
According to the survey, many CIO consider growth and market share as the top-ranked business priority for 2018. Growth often means more diverse supplier networks; different ways of working, funding models and patterns of technology investing; as well as different products, services and channels to support.
“The bad news is that cybersecurity threats will affect more enterprises in more diverse ways that are difficult to anticipate,” Mr McMillan said. “While the expectation of a more dangerous environment is hardly news to the informed CIO, these growth factors will introduce new attack vectors and new risks that they’re not accustomed to addressing.”
Continue to build bench strength
The survey revealed that 93 per cent of CIO at top-performing organisations say that digital business has enabled them to lead IT organisations that are adaptable and open to change. To the benefit of many security practices, this cultural openness broadens the organisation’s attitude toward new recruitment and training avenues.
“Cybersecurity is faced with a well-documented skills shortage, which is considered a top inhibitor to innovation,” Mr McMillan said. “Finding talented, driven people to handle the organisation’s cybersecurity responsibilities is an endless function.”
According to Gartner, while most organisations have a role dedicated to cybersecurity expertise, and therefore appreciate its needs, the cybersecurity skills shortage continues. Gartner recommends that chief information security officers (CISO) continue to build bench strength through innovative approaches to developing the security team’s capabilities.
Do you work with supply chain software? Enter our 208 Supply Chain Software Users’ Survey and tell suppliers what you think what you want. Plus there is a chance to win a $2,000 prize package. Click here to go to the survey.
Automotive and industrial supplier Schaeffler Australia has welcomed its global parent company’s acquisition of Autinity Systems, an IT company that specialises in machine data recording and evaluation.
Condition monitoring of machinery and equipment as well as digital networking in production are of great interest to both Schaeffler’s internal and external customers throughout Australia and New Zealand, said Mark Ciechanowicz, Industrial Services Manager, Schaeffler Australia.
These include key Schaeffler Australia markets, among them bulk materials handling; mining and energy production; food, beverage and primary processing; and broader industrial and road and rail machinery systems.
The company noted that the purchase of 100 per cent of Autinity shares, completed this month, is an important step in implementing Schaeffler’s global and local digital agenda, with Autinity specialising in digital condition monitoring and machine data recording.
“Schaeffler has been using software solutions by Autinity for many years now,” said Ciechanowicz. “The acquisition of this company will help us to intensify our collaboration and accelerate further developments in the fields of machine data recording and condition monitoring. Both topics are essential elements of Schaeffler’s digital agenda, which are in strong demand both from internal and external customers.”
An innovative piece of mobile technology is set to make freight movements in and out of Port Botany easier to plan and more efficient.
Minister for Roads, Maritime and Freight Melinda Pavey said that over 3,000 containers move in and out of Port Botany each week day by road, and new technology would help ease congestion.
“Until now, Port Botany performance and status information was only available on a closed system account to a limited number of stevedores and road carriers,” said Pavey.
“Through the new app, live data will be freely available and will allow industry stakeholders to see what’s happening in the port precinct.
“It will also focus on real-time truck turnaround and performance data in order to enable better freight planning into and around Port Botany.”
Free to download and available on iOS and Android, the Port Botany Performance App makes live cargo movement data for Port Botany available to trucking companies, stevedores and other port users.
The app was built on the New South Wales Government’s Cargo Movement Coordination Centre’s (CMCC) IT platform.
Pavey said users will be able to use the app to better plan and optimise arrival times for trucks and reduce heavy vehicle queues entering the port.
“Not only will this allow Port Botany to operate more efficiently, it will reduce the impacts of road freight movements and ease congestion around the precinct,” she said.
The CMCC is already improving efficiency by using a range of technology to capture real-time freight movements, including a network of Radio-Frequency Identification (RFID) readers within Port Botany.
“Through a combination of technology and working collaborative with Port Botany users, truck turnaround times have been cut by more than 17 per cent in the last four years and rail mode share is at a record 19 per cent.
“The port contributes $3.2 billion to gross state product each year. We have to make sure we are working alongside industry leaders and stakeholders to keep up with a thriving industry.”
A new survey has revealed that transport and logistics businesses are lagging in IT uptake, though the sector has ample opportunity to improve and develop.
The Australian Bureau of Statistics’ (ABS) Business Use of Information Technology and Innovation in Australian Business (2015-2016) report found that 31.9 per cent of businesses in the ‘Transport, Postal and Warehousing’ sectors introduced IT innovation in the period, while 12.9 per cent continued established innovation plans.
Only 27.2 per cent of transport and logistics businesses reported that they had placed orders via the internet, while 21.6 per cent received online orders.
A fifth of the businesses surveyed reported having a social media presence, while a quarter were found to have a web presence.
For those transport and logistics companies who launched innovation processes in the period, one in five noted that the process change focused on goods and services, 16.8 per cent focused on operation processes and 15 per cent on organisation or managerial change.
2012/2013 will see Australia’s transport and logistics sector focus more on investments in ICT technologies that deliver productivity improvements or reduce operational costs, according to a new report by IDC.
The Transport and Logistics ICT Market Forecast and Analysis 2011 to 2015 study notes that opportunities for vendors will focus around collaborative technologies, ERP, BI and mobility.
The study details opportunities within the transport and logistics vertical of the Australian ICT market, with a particular focus on how the dynamics taking place within this vertical segment are driving innovative use of ICT by the sector.
According to IDC research manager, Emilie Ditton, the transport and logistics sector is a critical industry for ensuring the continued competitiveness and growth of the Australian economy.
"[The sector] provides the backbone of passenger and freight services, by road, rail and air that fundamentally enable the economy to function. The efficiency and productivity that this sector operates with directly impacts the profitability and competitiveness of the customers it serves,” Ditton said in a statement.
Australia’s transport and logistics sector contributes 3.5% of ICT spending in the total Australia market, representing $1,629.0 million in 2012, according to figures released by the market analyst firm.
IDC has forecasted ICT spending within this sector to grow to $1,749.3 million by 2015, or 2.8% (CAGR) between 2010 and 2015. Telecommunications and particularly mobility continues to dominate ICT spending in this sector with telecommunication representing 38.7% of spending in 2012, according to the firm.
"The transport and logistics sector has a heavy focus on those technologies that can either contribute to reducing operational costs or increase productivity of staff," Ditton said in the same statement.
"The technology deployment plans within the sector reflect this. The top technology areas that are to be deployed in the transportation and logistics sector in the next 12 to 24 months are business analytics, new business applications based on Web 2.0 platform and technologies, desktop virtualization, service oriented architecture; business as a service, cloud computing platforms and mobile business applications.
Graph sourced: Australia Transport and Logistics ICT Market 2011–2015 Forecast and Analysis.