As retailers begin to turn their attention to drawing Australian consumers back in-store, following a huge spike in online shopping due to COVID-19 restrictions, research has found that there are ever-increasing omnichannel expectations coming from consumers.
Just a week after Myer announced its new Third Party Logistics arrangement with Australia Post, the department store has today partnered with a leading e-commerce giant to transform 21 Myer stores into Amazon parcel collection points.
At a time when retailers’ e-commerce operations are under more pressure than ever before in Australia, research has uncovered a disconnect between the online shopping delivery options retailers think are most popular, compared with actual consumer preferences.
A new survey has revealed which top performing brands were most trusted by Australians during the height of supply chain failures during the COVID-19 pandemic. Read more
One of Australia’s largest online fashion retailers has announced it will start transitioning to delivery satchels made from 100 per cent post-consumer plastic waste.
South Australian exporters will receive a boost from the State Government to go online and sell their products to the world as part of a new e-commerce Accelerator Program (eCAP).
Australian chain of supermarkets, IGA, is introducing online deliveries with the launch of its new platform, IGA Shop. Read more
Fashion chain Gap Inc is speeding up its rollout of picking robots across its warehouses to fulfil online orders in a bid to ramp up productivity with less human contact.
Coles has partnered with a leading data platform to provide suppliers with an unprecedented level of insight into customer needs, utilising data from more than 2,500 stores. Read more
Wesfarmers is undergoing a restructure of its retail brands, focusing efforts on increasing Kmart, Target and Catch digital offerings by leveraging on the recent e-commerce boom. The restructure will include the closure or conversion of up to 167 Target stores.