Shoppers say farewell to queues

Consumers imagining a shopping experience with no queues, the option for speedy self service shopping, and increased in-store interactivity can breathe a sigh of relief when the latest technologies to transform traditional shopping, such as Beonic’s fully automated Checkout Management System (CMS), are exhibited at Retail Expo Australasia, 14-16 August.

Using sensor tracking technology with a 95 — 99% accuracy rate, Beonic’s CMS monitors queue lengths and customer wait times, and can predict queues in advance to alert store managers so customer’s aren’t left waiting.

Other technologies include the most advanced self-checkout system on the market today, Fujitsu’s Genesis, which provides a more flexible and efficient way for customers to scan, bag, and pay for their purchases and the world’s first airborne interactive touchscreen that creates an effect of images floating in thin air by Corporate Initiatives. FogScreen projects images on a fine mist of fog that is dry to touch, creating a surreal experience for shoppers.

The retail industry is all about consumers’ desires, attitudes and trends. Retailers need to react to the ever-changing demands of potential and existing customers in order to stay competitive in their market. Currently, that means implementing the latest technologies and adopting innovative strategies to make one’s store stand out from another,” says Timothy Collett, Exhibition Director, Diversified Exhibitions Australia.

More than 5000 retailers from around the country will take a sneak peek at the industry’s most advanced self check-out facilities and pioneering technologies to abolish retail queues when they attend Retail Expo this month. Interactive marketing technologies will also feature, as Australians continue to shape shopping into a leisure ‘experience’.

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