FedEx Express, a subsidiary of FedEx Corp and the world’s largest express transportation company, has announced the expansion of its customer portfolio of services with the launch of FedEx International Economy® service in Australia and New Zealand and eight other Asia-Pacific markets.
FedEx International Economy is an economical, day-definite, customs-cleared, door-to-door service that features a transit time typically one to two days longer than premium FedEx International Priority® service, which is designed for more time-sensitive shipments.
The new service effectively addresses the needs of customers who look for reliability and cost efficiency as a top priority in shipping.
FedEx International Economy is specially designed for customers with less urgent shipments of individual packages under 68kg, but who require the reliability they have come to expect with FedEx.
No weight restrictions apply for multi-piece shipments. Offered on competitive list rates and backed by a money-back guarantee, FedEx International Economy typically delivers intra-Asia packages in two business days, and shipments to the US and major markets in Europe typically in three to four business days.
As with the FedEx International Priority service, customers can use fedex.com for online tracking with proactive e-mail notification in English and 15 other major languages.
“We believe there is a clear demand for a service that lies between our premium International Priority express service and the regular postal service,” says David L. Cunningham Jr., president, FedEx Express Asia Pacific.
“Our International Economy service meets that need for customers, and at the same time broadens the portfolio of shipping options that FedEx offers.”
Small- to medium-sized enterprises (SMEs) are among those that will benefit from FedEx International Economy service, as they require express solutions that are both cost-efficient and reliable.
The Asia Pacific has the largest concentration of SMEs worldwide.
With FedEx International Economy service, these SMEs can now enjoy the convenience of door-to-door pick-up and delivery, including customs clearance at an economical price.
FedEx International Economy service is now available in 10 APAC markets: Australia, New Zealand, mainland China, Hong Kong, Japan, South Korea, Malaysia, Singapore, Taiwan and Thailand.
It will be available in March in Indonesia, the Philippines and Vietnam.
For more details on the service, customers can call the local FedEx hotline on 13 26 10.