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King’s Transport updates with Leopard Systems

Kings Transport & Logistics sees itself as Australia’s premier metropolitan transport provider and a leader in on-demand and dedicated vehicle services in all capital cities.

The company provides a total range of services, ranging from motorbikes to cater for urgent documents through to vans, trays, taxi-trucks, specialist vehicles and semi-trailers for bulk deliveries.

Understanding the need to look at ways to increase efficiencies in its business operations, general manager — IT David Oliver says Kings has recently upgraded its mobility systems.

Australian owned Leopard Systems has provided Kings with the hardware and software to track deliveries in real-time.

“Having grown over the past 16 years from a two vehicle company to a fleet over 1,500, the ability to manage data from each mobile worker in real time using the one wireless network is life altering,” he says.

“Coupled with over seven years experience in using GPS tracking devices, we can now track and trace goods while they’re on the road far more efficiently.”

“At Kings we believe technology is a key business differentiator,” Oliver says.

“By having the most advanced mobility systems in place, we see ourselves as one step ahead of our competitors and able to offer a more integrated and customised approach to transport and logistics for some of Australia’s leading businesses.”

Oliver maintains the new mobility solutions allow the company to wirelessly dispatch jobs through a mobile terminal rather than using the traditional method of voice.

“This helps our business especially in terms of KPI reporting, as we’re able to track how quickly jobs are being completed by each driver and how much time it takes to get to their next job,” he explains.

“With our delivery devices from Leopard, we can track goods more accurately through barcode scanning, and in cooperation with our web portal system, we can instantaneously track that item online to know when it reaches its destination, who signed for it and any other data associated with the delivery.”

In addition, Oliver says the company’s mobility system is helping its contracted drivers reduce on road costs as they eliminate the need to manually return running sheets to the depot after each job.

“With our wireless capability, clients are simply required to electronically sign for deliveries, and the mobile worker sends this data in real time to the central terminal,” he says.

“Our mobility system enables the capability of route optimisation, to ensure our drivers have the most efficient routes mapped out to help reduce unnecessary fuel costs.”

According to Oliver, Kings Transport’s strength is in providing warehouse space for clients who do not want to store their own stock, or are looking for somewhere to store their stock overflow.

“Many organisations realise that owning or operating their own warehouse function is a highly specialised and costly exercise,” he says.

“Over the coming year we’ll be looking at a complete overhaul of this service.”

“As we’re now proficient in using mobility technology within our transport and logistics service, we will be looking to use similar systems within our warehousing function.”

“This will include the use of wireless scanning capabilities and providing clients better access to stock through online portal monitoring, where clients can manage their own stock from the one online site.”

Oliver points to Radio Frequency Identification (RFID) technologies as another area the company is looking to expand.

“We believe that RFID can help integrate the complete supply chain, from manufacturing, to distribution, through to consumer market and then even through to after market care,” he says.

“RFID uses radio frequencies to track a chip implanted in stock. Unlike a traditional barcode it does not require an employee to scan stock manually thereby reducing human error.”

“For example, a company could incorporate a chip into a product at the time of manufacturing, allowing data to be electronically read from, and recorded onto, the chip as it moves through to the warehouse, during distribution and at the consumer retail outlet.”

“An additional benefit of RFID would be the ability to enable after market care,” Oliver says.

“If the product needs to be serviced or repaired after purchase, all the product details can be easily accessed by the service technician using the one chip.”

“That’s another reason for standardising our fleet with mobility solutions,” Oliver affirms.

“It gives Kings that forward compatibility to move with advances in technologies as they evolve, for example as technologies such as 3G become more standard practices.”

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