Consumer optimisation company RedPrairie says leading international retailer Tesco will implement RedPrairie’s Workforce Management application at its retail stores.
The RedPrairie solution will enable Tesco to deliver greater customer service by aligning customer traffic with employee scheduling.
“We selected RedPrairie because they provide the best scheduling solution that can operate across Tesco’s different formats,” says Dave Briggs, Programme Manager for Tesco.
“By helping ensure that we always have people on hand to assist shopper, it supports our constant effort to improve customer experience.”
“Ultimately, it will improve our business by increasing store productivity, and supporting revenue growth.”
Martin Hiscox, President & Managing Director International, RedPrairie, says the company is delighted to deepen its relationship with Tesco by helping to optimise the retailer’s store operations.
“It is highly satisfying to receive further recognition of the strength of our solutions from such a well-respected company and we look forward to continued success together,” Hiscox says.
RedPrairie is a leading provider of retail operations management systems.
Its workforce management solution includes: time and attendance, business forecasting, workforce demand planning, automated optimised scheduling, staff self-service, dashboards with configurable alerts, and computer based training.
All features are displayed in an intuitive, user friendly interface.
RedPrairie also provides supply chain execution systems and counts many of the worlds leading retailers, including Tesco, as customers.
Supply chain solutions include warehouse management, workforce management, duty management, transportation management, and fleet management.
With 20 global service sites and standard service methods that have been validated over the last 30 years, RedPrairie provides unparalleled service and support.