Sandvik Mining Systems is partnering with Downer EDI Limited (Downer) to
offer high-level field service and maintenance solutions for mining materials
handling projects around Australia.
The memorandum of agreement (MOA) will enable Sandvik to engage Downer
to carry out any maintenance work on Sandvik mining equipment operating on its
customer sites, ensuring equipment is safely up and running in the shortest
possible time to meet the client’s production targets.
Wayne Slight, Global Operations and Maintenance Manager, Sandvik Mining
Systems explains that the agreement with Downer will allow the company to support
their customers with a more extensive field service offering, which will enormously
benefit their customers’ productivity and operations around Australia.
Observing that Sandvik has long been recognised as an OEM providing
leading-edge products designed to the highest quality thanks to their 150-year
legacy, Slight comments that the agreement with Downer will enable them to
better service their customers with a more extensive field service offering.
Paul Gilbert, Bids & Contracts Manager for Downer described the MOA
as a ‘best-fit’ solution for both organisations and their customers. Downer’s
extensive history in the mining and construction industry has helped the
company develop a strong level of product knowledge of Sandvik Mining Systems,
and the necessary expertise to maintain them correctly.
Mr Gilbert adds that the agreement will allow them to carry out full
servicing, repairs and maintenance on Sandvik mining systems, including working
with on-site service crews, to ensure the equipment continues to operate
safely, optimally and reliably.