Yusen Logistics standardises global fulfilment operations

Yusen Logistics is deploying Manhattan Associates’ warehouse and distribution management solution ‘Manhattan SCALE’ to power its expanding global logistics services operation.
The solution being implemented on the Microsoft Azure cloud platform is reportedly driving revenue, profitability and efficiency improvements for Yusen Logistics and its customers and will support Yusen Logistics’ ongoing business growth across the Europe, Middle East and Africa (EMEA), Asia-Pacific (APAC) and Americas regions.
Yusen Logistics offers air, sea and road freight services and made the decision to standardise on a single warehouse management solution (WMS) to be deployed globally and provide consistency of service levels.
“We chose Manhattan SCALE as our strategic fulfilment solution based on a number of factors including functionality, extensibility, ease and speed of implementation, global support capability and total cost of solution ownership,” said Tony Gudger, CIO, Yusen Logistics Europe. “Our long-term partnership with Manhattan, which stretches back 14 years and has involved multiple deployments of its various WMS technologies across the globe, also counted significantly in our selection process.”
During the initial implementations in Southern Europe, Yusen Logistics reported zero issues relating to either Azure or Manhattan SCALE. The company plans to use Manhattan SCALE for the full gamut of local and global customer order fulfilment operations, spanning relatively small, single site distribution hubs to multi-site, multi-channel, high volume throughput supply networks.
Henri Seroux, Senior Vice President – EMEA, Manhattan Associates, said, “Yusen Logistics’ customers across the globe are increasingly pressured to fulfil orders profitably across multiple sales channels and geographies while simultaneously maximising product availability and customer satisfaction. We are excited to provide the technology, services and support capabilities to drive the next phase of Yusen Logistics’ global success story.”

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