Gartner 2020 Magic Quadrant for WMS leaders announced

Gartner’s 2020 Magic Quadrant for Warehouse Management Systems (WMS) report has revealed the top supply chain technology providers in the market, including Manhattan, BlueYonder, Körber, Infor and Microlistics.

Körber (formerly HighJump), Manhattan Associates, Blue Yonder (formerly JDA), Oracle, SAP, and Infor were the six vendors in the leaders quadrant for WMS.

Companies in the Gartner Magic Quadrant for Warehouse Management Systems are evaluated on their completeness of vision and ability to execute to it.

To determine this year’s Magic Quadrant Leaders, Gartner analysts evaluated vendor’s offering capabilities such as receiving, put-away, stock locating, inventory management, cycle counting, task interleaving, wave planning, order allocation, order picking, replenishment, packing, shipping, mobility, labor management and automated materials handling equipment (MHE) interfaces and more.

“Leaders in the WMS market are present in a high percentage of new WMS deals, they win a significant number of them and they have a large and growing customer base,” Gartner executives stated in the report.

“Leaders must anticipate where customer demands, markets and technology are moving, and must have strategies to support these emerging requirements ahead of actual customer demand.”

Manhattan Associates

Manhattan Associates is now a 12-time leader in the Gartner’s Magic Quadrant for Warehouse Management Systems.

“Manhattan Associates is proud to have been named a Leader in Gartner’s 2020 Magic Quadrant for Warehouse Management Systems for the twelfth consecutive time,” Raghav Sibal, Managing Director, ANZ, at Manhattan Associates said.

“Supply chains are more important than ever as the world continues to struggle with the effects of COVID-19, our ability to execute and provide completeness of vision is unmatched.”

Raghav said the company believes that means no matter what challenges supply chains face, Manhattan can help deliver in these critical times.

“Never in our history has Manhattan had more innovation momentum in WMS than we do today,” he said.

“Thanks to our customers, we’re fortunate to have the opportunity to innovate alongside some of the most forward-thinking supply chain professionals in the world. This close collaboration helps us bring to life technologies like next-generation automation, machine learning, modern mobility and IoT”.


Blue Yonder has also been named a Leader in every Gartner Magic Quadrant for Warehouse Management Systems for consecutive years since 2012.

“We’re gratified to be rated a leader once again in the Magic Quadrant for WMS. We believe this position is an important proof point of the value we create for our customers as they seek to build out modern and cost-efficient logistics network,” Mark A. Stanton, Sr. Director, Analyst Relations at Blue Yonder said.

According to the 2019 Gartner Critical Capabilities for Warehouse Management Systems  report, Blue Yonder received  among highest two scores for warehouse levels 3, 4 and 5 use cases.

“We believe this represents those where systems capabilities materially influence labor spend and service level attainment,” the company said in a statement.

“As we continue to innovate and extend our warehouse management capabilities now and into the future, we remain committed to our Luminate Platform strategy by growing our ecosystem of developers and partners.”


“We believe this marks the transition of HighJump along with 11 supply chain technology solution providers to come together as one – Körber. For Körber, our placement in the Leaders quadrant in the 2020 Magic Quadrant for WMS is a testament to what’s possible by uniting 12 of the top global solution providers under a single brand,” Chad Collins, Chief Executive Officer for Körber Supply Chain Software said.

“Building on an unmatched depth of technologies and experience – we’re reaching more customers than ever before – no matter the challenge, the industry or where your company calls home.”

Körber said the recognition exemplifies the possibilities of its diverse range of solutions and expertise to empower companies worldwide to turn today’s supply chain pressures into a strategic differentiator.

“As part of Körber, HighJump uniquely provides the end to end solutions and expertise – from software to material handling automation – all from a single provider,” the company said in a statement.

HighJump, now Körber, has had some recent success locally here in Australia, with T2 Tea and Adore Beauty to name a few.


Microlistics has been recognised for the fifth consecutive year running.  “We’re proud to be named yet again in this year’s Magic Quadrant for WMS, as assessed by the world’s leading analysts for WMS capability,” Mark Dawson, Founder & Managing Director of Microlistics said.

“Right now, supply chains are under unprecedented pressure from global events, and we are pleased to offer a leading WMS which is technically flexible and robust, with an ambitious product roadmap providing our customers confidence into the future.”


2020 marks the second consecutive time, Infor has been named as a Leader on Gartner’s Magic Quadrant for WMS.

Vishal Minocha, Senior Director of Product Management and go-to-market strategy for Infor Supply Chain, said Infor CloudSuite WMS, a true multi-tenant cloud Tier1 warehouse management system, is helping its customers get a faster time-to-value and reach new levels of warehouse efficiency and labour productivity in their warehouse operations.

“Our team is committed to our customers’ success, and we believe being recognised as a Leader again for Infor CloudSuite WMS is a testament to our innovation and our focus on helping customers achieve perfect order fulfillment with the highest inventory accuracy,” he said.

Infor CloudSuite WMS aims to combine agility with the power of the cloud to help organisations onboard new warehouses and customers quickly. The solution combines warehouse fulfillment with embedded labour management and 3D visual analysis to aid in reducing complexity and supporting enhanced operational execution.

To access a copy of the full report, click here.

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