Woolworths converts three VIC supermarkets to dark stores

Woolworths will temporarily convert three supermarkets in Victoria into online delivery hubs as Melbourne enters stage 4 restrictions.

Dandenong Plaza, Watergardens South and Mountain Gate Woolworths supermarkets will close to in-store customers from Tuesday 4 August at 7:45pm to solely serve online grocery delivery customers until further notice.

The conversions will enable Woolworths to pick and dispatch tens of thousands more weekly online orders to customers in the surrounding suburbs.

All team members in the three stores will be retained to either pick online orders or work in neighbouring stores.

Andrew Hall, Woolworths Supermarkets Victorian General Manager said the demand for online delivery continues to grow at pace with more customers in self-isolation or seeking to limit their outings.

“This week we’ll be converting three of our Melbourne stores to online delivery hubs to help meet this demand and support the most vulnerable in the community,” he said.

“It’s an uncertain time for many in Melbourne and this will ensure we have the delivery capacity to support the essential grocery needs of many more customers online.”

Woolworths’ online orders continue to be fulfilled out of the dedicated customer fulfilment centre in West Footscray and across over 150 supermarkets in Victoria.

During March and April Woolworths undertook similar conversions in a small number of stores in Sydney and Melbourne to meet online demand and service customers staying at home in line with government restrictions during the early stages of the pandemic.

Woolworths said in a statement there is no impact on jobs as a consequence of the conversions.

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