Dole Food & Beverages Group to Digitally Transform Its Supply Chain Planning and Visibility with Blue Yonder


The global CPG company will improve forecasting and harmonise the S&OP and S&OE process across the organisation with Luminate Control Tower and Luminate Planning.

During the COVID-19 pandemic, consumer packaged goods (CPG) companies have seen significant disruptions on the demand and supply sides of their supply chains, resulting in the need for the ability to forecast demand to meet changing consumer behaviour, optimise capacities to exceed service levels and build adaptable supply chains with end-to-end visualisation. That’s driven Dole Food & Beverages Group to digitally transform its supply chain to predict shipment delays and sense, prescribe and optimise demand, enabled with two Blue Yonder cloud-based solutions: Luminate™ Control Tower and the Luminate Planning portfolio.

Dole Food & Beverages Group, a division of The Dole Sunshine Company, is one of the world’s largest producers and marketers of high-quality packaged fresh fruit and fruit-based products. The company was looking for end-to-end visibility and forecasting, a sales and operations planning (S&OP) and a sales and operations execution (S&OE) process, and control tower capabilities. A 20-plus year Blue Yonder customer, Dole Food & Beverages Group went through a comprehensive evaluation process to select its long-time supply chain provider for a solution that could meet their newer requirements and support its journey towards the Dole Promise.

The digital transformation project will allow Dole Food & Beverages Group to build an agile supply chain with a focus on three core components: people, process and systems. By implementing the Blue Yonder solutions powered by Luminate Platform, the company plans to:

  • Align future supply chain structure with a global and local control towers that work seamlessly together to gain end-to-end accountability across the supply chain.
  • Enhance customer satisfaction and cost savings through lower inventory levels and inventory optimisation.
  • Increase flexibility and agility in the planning process.
  • Enable data-driven decision-making capabilities through an end-to-end integrated platform.
  • Improve S&OP, scenario planning and financials, including P&L and cash flow.
  • Improve visualization across the supply chain.

“When seeking a control tower and supply chain planning solution, our goal was to enable agile and responsive cross-functional supply chain Processes that empower People with data-driven decision-making capabilities based on the foundation of an end-to-end integrated Technology platform. Blue Yonder’s Luminate Planning and Luminate Control Tower provide us with the right solutions to make faster business decisions that improve our operations, resulting in lower costs and enhanced planner time,” said Fritz Zeh, Vice President, Global Manufacturing, Dole Food & Beverages Group.

Luminate Platform is a key foundation of this ecosystem delivering intelligent automation and extensibility, uniformity of data, and unified, engaging experiences powering collaboration and decision making. The platform will power the visibility and planning capabilities for Dole Food & Beverages Group. The Microsoft Azure- and cloud-based Luminate Control Tower will provide the company the ability to automate manual processes, access real-time data to manage and right-size inventory levels and gain visibility into its supply chain. With Luminate Planning, the company can produce more accurate forecasts calculated from hundreds of variables that drive demand and in-turn achieve a single, unbiased demand forecast. The automated calculation and generation of this holistic forecast enables the company to unlock greater planner efficiency.

“We are excited that Dole Food & Beverages Group has put their trust in our cloud-based solutions to help power their digital supply chain transformation. They will be able to take their forecasting and business planning abilities to the next level while gaining visibility through the control tower,” said Vishal Dhawan, group vice president, Growth Markets, Blue Yonder.

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