Confectionary producer Robern Menz has celebrated its recent success by decking out one of its Toyota Material Handling Australia (TMHA) forklifts with a Violet Crumble themed paint job.
With starting roots all the way back in 1850, Robern Menz has steadily built its business in the suburbs of Adelaide, and the purchase of the famous Violet Crumble brand in 2018 has seen its business taken to new levels.
Robern Menz uses a fleet of 14 different THMA machines to run its business, and Warehouse Manager Shaun Dwyer says that the reliability of the equipment is crucial given how consistently they are used.
“Our units are utilised 24 hours a day, so reliability is massive for us,” Shaun says.
“The counterbalance forklifts are used externally and internally, again 24 hours a day, and the walkie stackers are the same – we continually use them.The ease of use, the servicing, and the people from Toyota have been a huge plus for our side of things.”
One solution that has worked for Robern Menz has been the adoption of two Toyota VRE150 Very Narrow Aisle (VNA) turret trucks.
The first of their kind in South Australia, the VNA trucks have allowed Robern Menz to free up an additional 500 pallet spaces in their warehouse, helping facilitate a scale-up in their operations.
If there is any need for service, it is crucial that Robern Menz’s TMHA equipment is serviced quickly and efficiently, given the round-the-clock use the forklifts and reach trucks get, Shaun says.
“To get a technician on-site is a priority for Toyota, they come out and fix things quickly and they make sure the job is done before they leave, which is absolutely brilliant,” he says.
“There’s no need for follow-up, there’s nothing else, and if they do want to come back and check something, they plan it, they book it in for when they need to come back, so there’s nothing required from the Robern Menz side.”
The fleet of THMA equipment used includes walkie stackers, counterbalance forklifts, a scissor lift, a powered pallet truck, a floor scrubber and the aforementioned VNA trucks.
For more information, visit TMHA’s website.