CBRE Warehouse Showcase – Australia Post Brisbane Parcel Facility


Australia Post’s Brisbane Parcel facility in Redbank opened its doors in late 2019, and not only is it the organisation’s largest parcel processing facility, it’s the largest in the southern hemisphere.

The size of eight football fields and featuring both large and small parcels automation, the facility is capable of processing up to 700,000 parcels per day.

With the incredible growth in e-commerce brought about by the global pandemic, the Brisbane Parcel Facility has been instrumental in enabling Australia Post to continue delivering for customers, with almost 200 million parcels processed at the site since it opened. 

 Over the last two years, a number of improvements have been made to further boost capacity and increase efficiency, which has resulted in a 20 per cent improvement in processing throughput. 

To further increase capacity across its network, and as part of a three-year $1 billion dollar network investment plan, Australia Post has introduced new facilities in Sunshine West (VIC), Adelaide (SA) and Botany (NSW) over the last 12 months. An additional four processing facilities are also underway in Perth (WA), Bayswater (VIC), Western Sydney (NSW) and Tullamarine (VIC) and all due to go-live by mid-2022.

Rod Barnes, Australia Post Executive General Manager Deliveries says these investments are part of Australia Post’s ongoing efforts keep up with the ever-increasing demand for e-commerce and deliver for the 9.2 million Australia households that are now buying online. 

“We know our customers want their parcels delivered as quickly as possible which is why sites like our Brisbane Parcel facility are so important for Australia Post,” Rod says. 

“Australia’s habits have changed, and online will continue to be a critical shopping channel post-COVID so the additional capacity these new sites provide will be critical in enabling us to continue delivering for our customers right across the country.”

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