WiseTech Global, provider of logistics execution solutions says it has partnered with ZIM Integrated Shipping Services, a global container liner shipping company to improve customer experience by connecting data via systems.
It notes that while supply chain visibility is increasingly important for logistics businesses, access to real-time, operational data is what drives critical decision making in an ever-changing industry landscape.
CargoWise-ZIM data connection now provides CargoWise customers with direction electronic messages for schedules, booking, tracking, verified gross mass, shipping instructions, and bill of lading data.
“ZIM makes digitisation a priority, and providing our customers with an easily accessible, digital way to connect directly gives us the ability to provide the best-in-class multi-service care we are known for,” Karin Schweitzer, VP Global Customer Service ZIM, says.
“As a platform used by some of the world’s largest global freight forwarders, we’re pleased to be working with WiseTech Global and CargoWise,” she adds.
She says this connection will serve both companies as mutual customers will get faster and more reliable confirmations and information regarding their shipments.
Removing the limitations of using a third-party connection, CargoWise is broadening the scope of connectivity customers can access while on the platform, enabling both freight forwarders and carriers to exchange relationship-specific information that helps with process automation, reporting and visibility, notes WiseTech.
“ZIM is an important addition to CargoWise’s extensive carrier connectivity network,” Ashley Skaanild, Regional VP – Logistics Data and Connectivity, WiseTech Global, says.
“This collaboration empowers CargoWise customers with unparalleled, rich data at their fingertips through one integrated platform,” she adds.
She says ZIM and WiseTech will continue to build on the benefits of their partnership as they work together to enhance connection with even more functionality, like contract and spot rates.
“It’s exciting that we’ve reached a milestone with our ocean carrier connectivity – over 95 per cent of ocean cargo managed by our customers through the CargoWise platform can be booked through a direct connection to ocean carriers and NVOCCs.
“This is extremely beneficial to all parties. We’re streamlining the supply chain by enhancing cross-border operations and providing access to essential information via electronic exchange of data. This is the future of the logistics industry.
Ashley says the companies’ vision is to be the operating system for global logistics, and their focus will continue to be to scale and build out the Cargo Wise ecosystem to provide their customers with leading solutions that meet their diverse needs.
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