Körber has automated Officeworks’ new customer fulfilment centre (CFC) which opened in Perth as the Australian retail company has made a major upgrade to its supply chain network.
The office supply retailer is using state-of-the-art technology in the form of a warehouse management s*stem (WMS) integrated with 91 autonomous solar-powered autonomous mobile robots (AMRs).
The centre has the flexibility to scale up to 150 robots with Körber’s Robot-as-a-service (RaaS) enabling the CFC to meet demand during peak periods.
“Our business, our team and our customers are already enjoying the benefits from our recent supply chain investments,” says Officeworks Managing Director Sarah Hunter.
“The ongoing modernisation and innovation in our supply chain operations allows us to deliver even more value to our customers and the fast, reliable, and trustworthy service and choice they have come to expect from Officeworks.”
The new facility will allow for a one-to-one team member to autonomous mobile robot ratio, which will fulfil more than 10,000 product lines a day.
Additionally, with the training opportunities provided, the pairing is set to improve team member health, well-being, and safety measures, and to eliminate an estimated 10-12 km of walking per shift.
The 15,000 sqm CFC site – which is the equivalent size of 12 Olympic swimming pools – will continue to transform and modernise Officeworks’ supply chain.
Operations will increase the speed of stock delivery to customers and stores, as well as improving availability and inventory management of tens of thousands of products.
“We are delighted to once again be working with Officeworks on its supply chain transformation journey,” says Körber Director ANZ Anthony Beavis.
“After the successful rollout of our flexible and agile tech solutions at the leading retailer’s Victorian CFC in 2021, we are proud to continue our partnership and support Officeworks supply chain upgrade at its purpose-built CFC in Perth, Western Australia.
The WA CFC is the third significant advancement in Officeworks’ supply chain.
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