Australia, Companies, Logistics, News, Parcel delivery services, Supply Chain

Australia Post expands Myer partnership

Australia Post and Myer have announced a new three-year strategic partnership to further enhance Myer’s online customer experience.

Under the agreement, Australia Post will be the primary e-commerce fulfilment partner for Myer, covering the majority of Myer’s online orders.

The comprehensive partnership also includes Australia Post’s Metro Service, which offers next-day delivery for Myer e-commerce customers in metropolitan Melbourne, Sydney, Brisbane, and the Gold Coast.

“Myer is a valued and long-term partner of Australia Post, and the extension and expansion of our carrier services contract underscores our mutual commitment to delivering world-class service for Myer customers,” says Australia Post’s Executive General Manager Parcel, Post and eCommerce Services Gary Starr.

“This agreement will ensure that Myer e-commerce customers continue to benefit from both delivery speed and certainty when they shop online.

“Supporting our partners’ growth and helping them to unlock the full potential of their e-commerce business through our extensive delivery network, sits at the heart of Australia Post, and I look forward to continuing our support of the Myer business for another three years.”

In the past 12 months, Australia Post notes that it delivered more than five million parcels for Myer.

Tony Carr, Myer’s Executive General Manager of Supply Chain, says that Australia Post is one of the most trusted organisations in the country, and it shares Myer’s customer first approach, which is essential in providing a leading online experience to customers.

“Our ongoing partnership with Australia Post as our e-commerce fulfilment partner is a key part of our Customer First Plan to operate our supply chain effectively and efficiently, in the best interest of our customers.”

In addition to delivery direct to homes, the partnership provides Myer e-commerce customers more than 4700 collection points, including post offices and parcel lockers across Australia, further streamlining the overall online shopping experience.

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