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C.H. Robinson named to Fortune magazine’s 2024 innovative companies list

C.H. Robinson Fortune magazine

In a significant recognition of its innovation and industry leadership, global logistics giant C.H. Robinson has secured a place on Fortune magazine’s prestigious 2024 list of America’s Most Innovative Companies. This list, a collaboration between Fortune and Statista, highlights 200 companies leading in innovation across various sectors. C.H. Robinson distinguished itself as one of only three companies in its sector to be acknowledged, showcasing its exceptional culture of innovation and collaboration.

The company serves a vast network of 90,000 customers and 450,000 contract carriers, continuously striving to enhance efficiency and sustainability in supply chains. Its recent innovations include the launch of touchless appointments, an industry-first technology that automates the pick-up and delivery of freight, and the adoption of a new electronic bill of lading for the less-than-truckload (LTL) sector to reduce errors and increase efficiency. Moreover, C.H. Robinson has developed an enhanced CO2E Emissions tool, empowering shippers to easily reduce emissions and foster sustainable practices.

Dave Bozeman, President and CEO of C.H. Robinson, expressed pride in the company’s achievements, attributing the award to the team’s forward-thinking and problem-solving capabilities. He emphasised the company’s commitment to sparking innovation and driving the industry forward, particularly through this new phase of growth characterised by agility and focus.

A key driver of C.H. Robinson’s innovative edge is its application of generative artificial intelligence (AI) to enhance technology platforms, thereby improving the experiences of customers and carriers alike. Leveraging the largest data and history cache among third-party logistics providers (3PLs), the company is pioneering in deploying AI for critical processes such as quoting and order entry, aiming to minimise manual interventions and accelerate response times.

Arun Rajan, C.H. Robinson’s Chief Operating Officer, highlights the transformative impact of technology, especially AI, on the company’s operations and service delivery. The initial results from the use of generative AI have been promising, leading to improvements in efficiency, service quality, and punctuality, while significantly reducing manual tasks.

Fortune and Statista’s methodology for selecting the most innovative companies involved comprehensive evaluations across various innovation dimensions, including product and process innovation as well as innovation culture. The process included surveys of employees, industry experts, and analysis of companies’ intellectual property portfolios through LexisNexis PatentSight.

In addition to this recognition, C.H. Robinson was also named to Fortune’s 2024 List of Most Admired Companies, further cementing its position as a leader in the logistics industry.

To learn more about C.H. Robinson, click here
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