Australia Post announces the expansion of its next-day delivery service to Perth and Adelaide to provide eligible retailers and their customers faster and more reliable shopping experience.
The launch of this service comes after recent data found that 68 per cent of online shoppers are likely to abandon their shopping cart if they feel the delivery method is too slow. Australia Post Metro addresses these changing consumer needs and helps retailers entice customers to finalise their online purchases.
“We’ve been listening to our customers, and know they expect more choice, simplicity and reliability when ordering online,” says Gary Starr, Australia Post Executive General Manager Parcel, Post and eCommerce Services.
“The Australia Post Metro service raises the bar for customers – prioritising next-day delivery in metropolitan areas enabling us to respond to that demand and deliver parcels to customers’ doors sooner.”
The shift towards online shopping has surged consistently in Australia, with a notable increase of 15.2 per cent in e-commerce compared to 2019. Nearly half a million households have embraced online shopping in the past year alone, underscoring the need for efficient delivery solutions.
“BIG W is excited to offer Australia Post’s next-day delivery service to our Perth customers, allowing them to receive their BIG W shopping quickly by ordering online,” Jo-Ann Hicks, Director of BIG W’s Ecom and Digital Business.
“Next-day delivery joins many convenient ways to shop at BIG W including Pick up and Direct to Boot services.”
In less than a year since the launch of Australia Post Metro across Australia, more than 2.6 million parcels have been delivered and this is expected to continue growing strongly as demand for this product increases, and new retail partners come on board.
Sources:
1. All data is sourced from analysis of 2019-2013 parcel data recorded by Australia Post Group.
2. PowerRetail Trajectory Report 2021
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