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Australia Post invests $12M in Gold Coast parcel facility

The Gold Coast facility has attained an accredited 5-star Green Star rating | Image: Australia Post

Australia Post officially opens its new $12 million Parcel Facility on the Gold Coast, reinforcing regional commitment amid rising parcel volumes.

The state-of-the-art facility, sprawling over 15,087 square meters, promises to enhance operational efficiency by processing up to 6,000 parcels per hour and an impressive 75,000 parcels daily, with capacity peaking at 90,000 parcels during busy seasons like Christmas.

This substantial increase in throughput is made possible by cutting-edge sortation technology, enabling increased visibility of customer parcels moving throughout the network and seamlessly integrating Australia Post’s suite of services including Express Post, Parcel Post, StarTrack Premium and its newest next-day delivery service, Australia Post Metro, to provide a better experience for customers.

The inauguration ceremony was attended by the Hon Michelle Rowland MP, Minister for Communications, and Rod Barnes, Australia Post’s Executive General Manager Network Operations.

“The multi-million-dollar investment into the Gold Coast and its surrounds, including parts of Northern New South Wales such as Tweed Heads and Murwillumbah, reflects Australia Post’s commitment to improving services for the community,”, says Rod Barnes, Australia Post Executive General Manager Network Operations.

“As one of Queensland’s biggest cities, we’ve seen parcel volumes increase by 97 per cent since 2019, with data indicating almost 280,000 Gold Coast households shopped online in the past year”.

“This increased demand has seen the Gold Coast become our largest posting zone outside the major capitals, with substantial inbound and outbound products. This new facility will expedite processing and improve turnaround times, ensuring quicker delivery of parcels to our customers’ doorsteps,” adds Rod.

In a significant environmental stride, the facility has attained an accredited 5-star Green Star rating, integrating a 99kW solar system expected to power up to 30 per cent of its total energy consumption, thereby reducing carbon emissions.

“Australia Post is a cherished national institution that supports communities, businesses and our economy – and the Government is committed to supporting the organisation to modernise to meet the expectations of Australians,” says the Hon Michelle Rowland MP, Minister for Communications.

“The modernisation reforms the Government introduced this year help Australia Post to drive efficiencies in their delivery network to improve their long-term sustainability, and support jobs for postal workers.”

The opening ceremony marks 50 years of StarTrack, showcasing the new facility’s capability to collect from more than 250 customers daily and serve approximately 25,000 delivery points in the Premium network.

The new facility will accommodate over 300 team members in the region and recruitment for Australia Post’s peak period in the lead-up to Christmas will commence soon with casual jobs available for interested locals.

For more information on Australia Post – visit their official website.

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