Australia Post has officially opened a new International Commercial Facility at Sky Road, Melbourne Airport, significantly boosting its ability to process international parcels.
The 2,500-square-metre site is the first of its kind in Victoria for Australia Post and features advanced automation capable of sorting up to 6,000 parcels per hour. Replacing the previous manual sorting setup, the new facility increases processing capacity by more than 50 per cent.
The development is designed to support Australia Post’s expanding international merchant customer base. Sustainability was a key consideration in the facility’s design, with optimised linehaul and transport routing to reduce carbon emissions, as well as enhanced recycling systems for cardboard and plastic waste.
Gary Starr, Executive General Manager Parcel, Post and eCommerce Services at Australia Post, said the investment reflects a commitment to better meeting the needs of large international customers.
“These new machines allow us to process more parcels, reduce manual handling and improve overall safety. They also enhance tracking visibility and ultimately help us deliver packages faster to customers,” Starr said.
The Melbourne facility is the second in Australia to feature a fully automated international sorting system, following the installation of similar technology at Australia Post’s Sydney Gateway Facility in October 2023.
The site also includes a dedicated area for Australian Border Force and the Department of Agriculture, Fisheries and Forestry to conduct parcel inspections, ensuring compliance with customs and biosecurity requirements.
The new facility is part of Australia Post’s broader effort to modernise its national network and meet rising eCommerce demands. By expanding its infrastructure and automating key processes, the organisation aims to provide more reliable and efficient international delivery services to Australian businesses and consumers.