Following the EcoTeq merger, Conquest expands into industrial vehicles and outdoor maintenance, with nationwide service support.
Conquest Equipment Group, a supplier of floor cleaning machines in Australia and New Zealand, has expanded its operations to include industrial vehicles and a wider range of facilities maintenance equipment.
Sales Manager for Conquest Industrial, Joel Pederick, says the move was driven by a clear gap in the market.
“We noted a gap in the market in that there was a lack of options, and support for a premium, reliable and low-maintenance range of industrial vehicles,” he says.
Expanded capabilities
The new industrial vehicle line is designed for demanding environments such as warehouses, logistics centres, and manufacturing sites, and can be configured for applications including goods transport, waste handling, and other operational support tasks.
Pederick says the range is differentiated by several key features: low maintenance with minimal moving parts, lithium-ion battery options for low battery maintenance and opportunity charging, a four-year parts and labour warranty, and a robust steel frame and chassis for longevity.
The expansion follows Conquest’s merger with EcoTeq, a company supplying outdoor cleaning and grounds maintenance machinery, including electric street sweepers and zero-turn mowers.
“The formation of the Conquest Equipment Group has developed our range into eight key ranges of equipment focused on reliability, flexibility, and innovation,” Joel says.
Meeting operational challenges
According to Joel, Conquest’s industrial vehicles are used in sectors such as logistics and warehousing, manufacturing, food manufacturing, earthmoving, agriculture, and municipal operations. Each sale includes a site evaluation to determine exact requirements, from safety features such as cabins, lighting and registration, to branding.
“Being a family-owned and operated business, we have the ability to customise the machine in any way to suit the site requirements,” he says.
He says the expanded range addresses key operational challenges faced by customers, including the safe movement of personnel in larger facilities, faster response times to breakdowns, and reducing the servicing costs.
Nationwide support
Conquest maintains a service and support network across Australia and New Zealand, with technicians, parts supply, and preventative maintenance programs. All service requests go through a centralised hub.
“What this means for the customer is there is a single point of contact, their breakdown or service request is handled once without dilution of going through multiple people,” Joel says. “Our service hub logs the request with the technician that can respond the quickest and most effectively.”
He adds that each machine has a unique serial number, allowing its full history – including accessories – to be reviewed before a technician arrives. This helps improve efficiency and enables a first-time fix. Technicians are also equipped with vehicles carrying spare parts and consumables to minimise reliance on warehouse supply.
“This speeds up response times and minimises downtime of the equipment onsite,” Joel says.
Joel is currently in New Zealand, meeting with industry contacts to discuss the new product lines and their applications. He says the company will continue to evolve its range based on customer needs.
“We will continue to develop our product portfolio in line with market demand and operational feedback.”
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