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Home Features

Advancing carbon neutrality with TMHA

by Phillip Hazell
October 30, 2025
in Features, Materials Handling
Reading Time: 5 mins read
A A
A Toyota electric forklift operates at Richgro’s facility.

A Toyota electric forklift operates at Richgro’s facility.

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Richgro boosts sustainability by adopting Toyota battery electric forklifts powered by its own green energy.

Gardening product manufacturer Richgro Garden Products has improved the sustainability of its green manufacturing operations with the help of Toyota Material Handling Australia (TMHA), after ordering a new fleet of Toyota battery electric forklifts and TMHA sweepers.

The Western Australia-based Richgro is a fourth-generation family-owned and operated business specialising in fertilisers, soil conditioners, potting mixes, mulches and compost, and has been essentially operating off the grid since 2015.

Richgro’s primary manufacturing and warehouse facility in the Perth suburb of Jandakot is powered by an anaerobic digestion plant that converts up to 150 tonnes of food waste per day into 100 per cent carbon-free green electricity.

Richgro has been a TMHA customer for the past five years under a long-term rental agreement, and when the time came to renew the contract and change over its equipment, it made sense for the company’s material handling equipment to match its sustainable ethos.

TMHA Area Sales Manager, Blair Martin, says that after being shown around Richgro’s facility last year and seeing its anaerobic digestor, it made sense for the company to use forklifts powered by their own energy source.

“I woke up in the middle of the night and went ‘why have they got gas trucks when we can offer them electric trucks?’” says Blair. “Why would you not use the power you’re harnessing to power the trucks? So that’s where it all came from.”

Richgro Managing Director, Tim Richards, agreed that switching Richgro’s long-term rental fleet to battery electric made was the ideal choice for multiple reasons.

Tim Richards shows the new Toyota electric forklifts at Richgro. Images: TMHA

“We’re making the move to electric for a couple of reasons – because we produce our own green energy, and it makes sense that we utilise this energy to run our electric handling equipment, and reducing our carbon footprint forms part of that decision as well,” says Tim. “We decided when it was time to renew our current Toyota forks that we opted to go with electric this time around.”

Richgro has ordered five Toyota 8FBN 2.5-tonne electric forklifts and one TMHA electric sweeper to help keep its warehouse tidy, all of which will be recharged using its off-grid power system.

Tim says the reliability of the machines and fast servicing experience provided by TMHA was a key reason for Richgro renewing its contract with a second long-term rental agreement.

“They’re a very reliable machine,” he says. “The operators never say a bad word about them, which is generally a good sign that they’re happy. And there’s absolutely no issues when it comes to the service side of things. If there’s an issue, they’re straight on to it, fixing it quickly and efficiently so we’re very happy from that perspective.

“We’re very happy with the uptime of the machines, I can’t think of any big issues where we’ve had a machine down for an extended period of time, which has been great.”

With the near-silent operation of the battery electric machines bringing a change from the company’s previous units, Blair helped Richgro spec its units up with buzzers to increase safety in the workplace.

“I think Richgro’s biggest query was how to make sure people can hear them coming, so we’ve added squawkers, which is a buzzer to let people be aware of the machine,” he says. “From the driver’s point of view, they love the way the electric unit drives. They like that the manoeuvrability of the mast is more intuitive.”

Along with the new fleet of electric equipment, Richgro also outright owns three gas-powered forklifts, with a view to replace those with battery electric units when they reach the end of their reasonable working life. Tim says he was satisfied by the performance of his Toyota machines and the service provided by TMHA over the course of their working relationship.

Richgro has expanded its fleet with five Toyota 8FBN electrics.

“We’re very happy,” Tim says. “Honestly, I have nothing to complain about – we would have looked elsewhere if we weren’t happy, and we’re more than happy to stay with Toyota. Their reliability, their service, their parts, their backup, they’re great to deal with.

“I’ve always driven Toyota cars for a reason – they’re not necessarily the cheapest, but they’re extremely reliable and you never seem to have too many issues, and I think that transfers into the forklift fleet as well. If someone came to me and said they were looking for a fleet of forklifts, I’d be more than happy to recommend Toyota.”

Richgro began over a century ago in 1916 working in stock feed and has evolved into a team of 85 members with products sold nationwide in nurseries and hardware stores including Bunnings and Mitre 10. With an estimated customer base of more than 3 million people, Richgro offers a range of products to keep both residential and industrial gardens healthy and productive, while ensuring jobs and manufacturing remains in Australia.

Its anaerobic digestion plant uses food waste gathered from supermarkets, food processors and breweries in and around the metropolitan Perth area to produce carbon-free electricity and can even return excess power back into the grid.

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