FedEx Kinko’s Asian expansion

FedEx Kinko’s Office and Print Servicesan operating company of FedEx Corp, today announced its plan to open 19 new locations in the Asia Pacific by June 2008 to meet the burgeoning demand among Asian small and medium enterprises and mobile professionals.

The regional expansion, part of a worldwide plan to open 320 new locations within this fiscal year, will include 12 new locations in China, four new locations in Japan, two new locations in Korea, and one new location in Australia.

FedEx Kinko’s provides office and print services that complement the full range of FedEx time-definite, global express shipping services.

‘The SME is the heart of Asia’s future economic expansion, and the mobile professionals are the arms and legs — and FedEx Kinko’s is precisely placed to support, and benefit from, that growth,” says James Brigance, vice president, FedEx Kinko’s Asia Pacific.

“We aim to become the back office for small businesses and the branch office for mobile professionals in Asia.”

There are currently more than 100 FedEx Kinko’s locations in the Asia Pacific providing customers with increased access to FedEx services and business solutions, such as:

Ÿ FedEx Kinko’s Document Services — Customers can take advantage of high quality digital printing and copying services through any digitally connected locations

Ÿ FedEx Kinko’s DocStore — Customers can update frequently printed documents on the own computers, and transmit them to FedEx Kinko’s locations for printing and distribution in the quantities they need, when they need it

Ÿ FedEx Kinko’s Business Stationary System — Customers can manager, order and distribute business cards and stationary using online tools

Ÿ FedEx Kinko’s Mobile Professional Program — A special service giving travelling professionals access to FedEx Kinko’s digitally-connected locations 24 hours a day, seven days a week.

Currently, FedEx Kinko’s has more than 1,700 locations in operation with 159 outside the United States. This follows the successful expansion in fiscal year 2007, which ended on June 30, 2007, with the opening of 226 new locations worldwide.

The expansion of FedEx Kinko’s in the United States includes the opening of 300 new stores and the redesign of 110 existing centres by June 2008.

“We anticipate opening the equivalent of one new location every business day over the 2008 fiscal year,” says Ken May, president and chief executive officer of FedEx Kinko’s.

“And with more centres around the world, we’re making it easier than ever for customers to get the office, printing and shipping services they need in one stop.”

About FedEx Kinko’s Office and Print Services

FedEx Kinko’s Office and Print Services is the world’s leading provider of document solutions and business services. The Dallas-based company has a global network of more than 1,700 digitally-connected locations in 11 countries.

FedEx Kinko’s offers access to copying and digital printing, professional finishing, document creation, Internet access, computer rentals, videoconferencing, signs and graphics, notary, direct mail, office products, Web-based printing, and the full range of FedEx day-definite ground shipping and time-definite global express shipping services. For more information, please visit

Products, services and hours vary by location.

New CEO for CEVA

Leading global supply chain management company CEVA has announced that John Pattullo has joined the company as the new Chief Executive Officer of the recently merged companies, CEVA and EGL, to be known as CEVA.

Pattullo replaces Dave Kulik who will now serve as Vice Chairman of the Board of Directors of CEVA Group Plc. Prior to joining CEVA, Pattullo led Deutsche Post/DHL’s 7bn Euro EMEA Contract Logistics business as Chief Operating Officer. In addition, he led the Exel European Forwarding and Contract Logistics business and has worked in various leadership positions supporting Procter & Gamble’s global supply chain.

“I am very excited to come on board CEVA at a time when these two great companies have joined forces,” Pattullo says. “We have created one of the world’s major players in the global supply chain industry, supported by a talented and experienced leadership team. CEVA has the ability now, more than ever, to offer our customers a world-class service. ”

As a result of the merger of CEVA and EGL, the company will operate two divisions, CEVA Contract Logistics and CEVA Freight Management.

Both divisions will report to Pattullo, who will lead the newly formed company, as well as the Contract Logistics division.

Joe Bento, formerly President and CMO of EGL, will head the Freight Management division headquartered in Houston, Texas.

The Contract Logistics division has been regrouped into four regional areas: Americas, led by Jerry Riordan; North Europe, led by acting Executive Board Members Neil Crossthwaite – UK, Christian Fuerstaller – Central & Eastern Europe, Onno Meij – Benelux; South Europe, led by Gianfranco Sgro; and Asia Pacific, led by Vittorio Favati.

The Freight Management division is also divided into geographic regions: Americas, led by Sam Slater; Europe-Middle East -Africa (EMEA), led by Bruno Sidler; and Asia Pacific led by Favati.

On July 31, EGL shareholders voted to approve a merger agreement between CEVA and EGL. The transaction was completed on August 2, 2007.

Web Solution for Intermec

For 40 years, Intermec has helped businesses around the world implement their supply chain strategies with total confidence.

Known as the inventor of the world’s most widely-used bar code symbology, Intermec recently embarked on an aggressive program to grow its global web presence.

Key to this strategy was leveraging the power of content management and implementing state-of-the-art interactive marketing technologies in a new corporate website as well as 14 local language sites.

For the Intermec marketing team the top priority was to transform its Web presence to better engage prospects around the world with unique content while maintaining a consistent global brand.

“We wanted to offer the rich online experience customers expect from a technology leader,” says Maureen Szlemp, director of Marketing Services at Intermec.

“But first we needed to empower our marketing teams to take control of our global sites so they could deliver dynamic and consistent content while accelerating our time-to-Web for new product information and promotions.”

To execute on its aggressive global plan, Intermec leveraged the alliance of content management leader Interwoven (NASDAQ: IWOV) and interactive marketing leader Avenue A | Razorfish.

Together, Interwoven and Avenue A | Razorfish enabled Intermec to deliver a more compelling interactive experience featuring dynamic, up-to-date product information, faster navigation, and Web 2.0 features including state-of-the-art search, enhanced user interface and interactivity.

“Industry leaders like Intermec are looking to better engage with their customers through dynamic Web experiences that leverage the power and value of their unique content to drive meaningful business results,” says Ben Kiker, chief marketing officer at Interwoven.

“By teaming with Interwoven and Avenue A | Razorfish, Intermec has been able to bring together relevant content and a dynamic customer experience to transform their online presence.”

With a powerful new Web presence as the final destination, Intermec was able to invest in new marketing strategies to drive larger qualified audiences to “We’ve seen our Web traffic jump more than 20 percent,” Szlemp says.

“Global brands need to employ leading technologies to get the right visitors to their site, while delivering the right content when they get there,” says Pradeep Ananthapadmanabhan, vice president, technology at Avenue A | Razorfish. “Companies like Intermec are leading the way by delivering Web experiences and content that customers have come to expect from industry leaders.”

Using Interwoven TeamSite and Interwoven OpenDeploy, Intermec ensures complete brand consistency worldwide.

A master site containing 1,000 pages serves as the main Web presence for the U.S. market. For other non-US Websites, this site is simply copied within Interwoven TeamSite and then tailored to fit local requirements.

Local Intermec marketing personnel manage their own promotions, while global content is managed centrally from the U.S. with regular Website updates scheduled through Interwoven OpenDeploy’s distribution engine.

“With a single Interwoven platform, our marketing team can manage more than 90 percent of the changes to online content across our 15 global sites in eight languages,” says Fredrik Lindkvist, senior manager of global web marketing at Intermec. “We are transitioning from manual tools to intuitive solutions where even non-technical users can create, manage, and publish dynamic Web content every day.”

Avenue A | Razorfish added the latest interactive technologies to to create a rich user experience including state-of-the-art search, an enhanced user interface, a consolidated ‘Solutions Map’ on the home page, 360-degree views of products, and an interactive event calendar.

With the new capabilities, the Intermec marketing team is using Interwoven TeamSite page templates to support search engine optimization (SEO). Content owners can specify metadata for each URL, designed to help Intermec improve the relevance of search results both within the Website and on external search engines.

“Interwoven and Avenue A | Razorfish’s combined efforts has empowered our team with the right tools to control our destiny without an absolute dependence on IT,” says Lindkvist.

“More importantly, we are starting to see the business impact of this new strategy. Before, we were unsure how to harness the latest Web marketing technologies. Now we’re in the driver’s seat, and very excited for the future.”

Shoppers say farewell to queues

Consumers imagining a shopping experience with no queues, the option for speedy self service shopping, and increased in-store interactivity can breathe a sigh of relief when the latest technologies to transform traditional shopping, such as Beonic’s fully automated Checkout Management System (CMS), are exhibited at Retail Expo Australasia, 14-16 August.

Using sensor tracking technology with a 95 — 99% accuracy rate, Beonic’s CMS monitors queue lengths and customer wait times, and can predict queues in advance to alert store managers so customer’s aren’t left waiting.

Other technologies include the most advanced self-checkout system on the market today, Fujitsu’s Genesis, which provides a more flexible and efficient way for customers to scan, bag, and pay for their purchases and the world’s first airborne interactive touchscreen that creates an effect of images floating in thin air by Corporate Initiatives. FogScreen projects images on a fine mist of fog that is dry to touch, creating a surreal experience for shoppers.

The retail industry is all about consumers’ desires, attitudes and trends. Retailers need to react to the ever-changing demands of potential and existing customers in order to stay competitive in their market. Currently, that means implementing the latest technologies and adopting innovative strategies to make one’s store stand out from another,” says Timothy Collett, Exhibition Director, Diversified Exhibitions Australia.

More than 5000 retailers from around the country will take a sneak peek at the industry’s most advanced self check-out facilities and pioneering technologies to abolish retail queues when they attend Retail Expo this month. Interactive marketing technologies will also feature, as Australians continue to shape shopping into a leisure ‘experience’.

Global Supply Chain jobs board

The first global job board designed specifically for the Supply Chain & Logistics industry has been launched today and will be offering a new service to a market where skills shortage is an issue and quality talent is hard to come by. will set a new standard to help ease the search for global talent and recruitment and will bring candidates and employers one step closer to the Supply Chain & Logistics industry worldwide.

According to Neil McFarlane, SupplyChainJobz the website will specialise in the full vertical roles from senior executives through to entry level positions across all business areas including: operations, sales, commercial, finance & IT and human resources.

“Few industry verticals have matched such dynamic growth, change and advancement on a global scale in recent years as the Supply Chain & Logistics industry and will provide a unique offering to employers and global job seekers alike,” he says.

“ will bring the job seekers, recruiters and employers together and ideally will help minimise the skills shortage issues within our industry.”

Key benefits of include the ability to have daily job vacancies, resume database search functionality, resume alerts and the ability to access niche positions including permanent, part-time and consulting roles,” he said.

For professional job seekers will connect employers, who value specialist skills and experience, to receive the latest candidates available daily and allow job seekers to connect with employers seeking staff.

Job seekers can post their resumes automatically and are ‘matched’ to available positions. Employers and Recruiters are then automatically alerted to suitable candidates on a daily basis.

Job Seekers have the ability to short-list their favourite job listings which saves employers, recruiters and candidates time. will have a careers resource centre where job seekers can gain access to tools and information free of charge.

For employers seeking high calibre global talent then will connect them with global talent specialists who bring experience, knowledge and critical skills to guide and assist employers with finding the right candidate for you.

The portal will also enable employers to search a resume database, receive resume alerts and advertise positions on a daily basis. Resumes are from active job seekers and will be no more than 60 days old. Job seekers are emailed every 30 days to ensure that their details are current and to ensure that they have not already filled another position. The resume database is free of charge and names and contact details are not displayed on-line.

Employers will also have the ability free of charge to list their company in an on-line directory enabling them to develop a corporate brand and identity amongst job seekers. Employers can tailor their message to attract the right candidates for their company.

An additional careers portal can be customised for each company which can include their job listings, job searches, on-line applications and detailed careers and company information.

For Recruiters will enable cost effective targeted specialist global advertising and the ability to post job vacancies on-line. Recruiters will have the ability to search the resume database free of charge and only pay for resumes that yield nominated results.

To find out how you can be involved simply log on to today

Premier RFID forum

In its 4th year, RFID World Australasia is a two-day educational and networking forum where RFID end users, systems integrators, vendors and analysts gather to learn and do business.

As Australia slowly moves towards real-time use of RFID in the supply chain, demonstrable benefits have already been proven in closed-loop applications.

Aberdeen Group’s recent survey of 220 end users in the high touch manufacturing, aerospace, automotive, textiles and hospital sectors found 38% use RFID to improve inventory management, effectively manage assets and eliminate time wasting manual intervention.

According to the Aberdeen research, reducing loss, reducing time-wasting manual intervention, reducing the time it takes to get from information request to information delivery and resolution, the ability to find and fill process flow gaps with idle equipment, parts and people, and, ultimately, the ability of an organisation to structure its pricing to reflect the actual costs of doing business, together represent the value proposition of RFID.

Determine whether RFID is right for your business today!

Take away real-world learnings from Rolls Royce, Virgin Blue, BHP Billiton, the Australian Defence Force and Transurban and discover how RFID has improved asset management and inventory visibility in these diverse organisations.

And what of RFID in the open supply chain? GS1 Australia, Telstra, CHEP, Motorola, Cisco and BEA are at the forefront of piloting and developing RFID in this space.

Hear GS1’s Maria Palazzolo, Telstra’s Kevin Larnach and CHEPs Murray Fane discuss the promising results of the National Demonstrator Project extension, which delivered 100 percent read rates and guaranteed the visibility of pallets travelling through the supply chain!

RFID World Australasia will feature presentations on the following themes:

· Market drivers and business opportunities

· The value proposition of RFID technology

· The scope of RFID in the supply chain

· Data capture and technological considerations

· Inventory visibility and product authentication

· Asset management

· Contactless payments

To register, call Tracey on +61 2 9021 8807 or book online now.

Safety Culture Day

Drug and fatigue management and workplace safety will top the agenda for Safety Culture Day, to be staged on 20 September as a major part of Freight Week 2007.

Senior government and industry figures will take part in two distinct workshop sessions dealing with fatigue management in the morning and drug management in the afternoon.

VTA CEO Philip Lovel says the workshops would highlight the many important safety initiatives in the industry, past, present and future.

“The Victorian transport industry can be proud of the many safety initiatives it has developed over the years to improved safety for the industry and community,” he says.

“Many of these initiatives could be applied nationally and will be showcased on Safety Culture Day, which will highlight the fact that our industry is safe, clean and efficient.”

Mr Lovel says the Fatigue Management Workshop would address the impact on the industry caused by major changes to National Fatigue Regulations due in September.

“There are stark differences between the proposed new laws and the existing Chain of Responsibility regulations governing mass, dimension and load restraint,” he says.

“The new laws will require a fundamental shift in operational practices and procedures, right across the supply chain, particularly for local short haul operators, and our workshop will focus on effective implementation for all in the industry.”

Fatigue Management Workshop speakers include Tim Eaton, General Manager Safety and Environment at the National Transport Commission and Noel Ashby, Assistant Commissioner (Traffic & Transport) with the Victoria Police.

The Drug Management Workshop will include representatives from Victoria Police, VicRoads and the freight industry in a panel discussion of drug testing in the workplace, on-road enforcement and Victorian initiatives.

A highlight of the day will be the launches of two important new VicRoads initiatives, the Fatigue Information Pack and Drug Information Kit.

Both initiatives feature a DVD and information pack, and will be launched by Dr Philip Swann, Manager Drugs, Fatigue & Alcohol at VicRoads.

Mr Lovel says Safety Culture Day is a positive industry initiative to address safety concerns across a very broad cross-section of the industry.

“It is not just for transport operators but for anyone involved in freight and logistics,” he says.

Advanta releases Atlas BI

Advanta Software, specialist software solutions provider to the 3PL and logistics markets, announced the release of ATLAS BI, a state of the art business intelligence module as an addition to Advanta’s ATLAS logistics suite.

ATLAS BI comes as a result of a partnership with local business intelligence specialist Yellowfin International. Based in Melbourne, Victoria, Yellowfin focuses on the development of business intelligence solutions that are simple to use and easy to integrate into a clients’ existing IT systems.

“For some time we have been searching for a business intelligence solution that meets the broad range of web reporting and analysis needs of the 3PL and logistics markets,” comments Advanta managing director of Robert Kery.

“While there are many products available, we found Yellowfin’s product to be unique. It provides not only the broad functionality and ease of use required in the logistics market, but also the necessary interfacing flexibility which has made it possible to provide a seamless interface to ATLAS,” he says.

“Most importantly, Yellowfin’s product caters for the complexity inherent in the multi tiered relationship’s between 3PL/4PL’s, clients and the client’s customers to ensure that the reporting requirements are met across all levels of the supply chain”

“I am confident that Atlas BI will provide substantial value to logistics service providers and I am looking forward to a great long term relationship with Advanta Software,” says Yellowfin CEO Glen Rabie.

Atlas BI is an advanced business intelligence module developed using Yellowfin’s underlying business intelligence application and providing the seamless integration to Advanta’s ATLAS suite.

Atlas BI improves business performance by presenting meaningful information in a visually attractive and easy to read format. As part of the Atlas e-Logistics suite, Atlas BI comprises of a number of components as shown below:

· Atlas BI Ereports is a reporting toolkit which provides for the development of web based enquiries and reports which are presented in a visually attractive and simple to read format. Atlas E-reports’ transforms data from data tables into graphical reports which are easy to analyse. For example pie charts, report tables and line graphs.

· Atlas BI Dashboard is a dashboard toolkit allowing the development of a personalised business intelligence dashboard. Atlas Dashboard enhances the visibility of business performance. It displays performance of specific objectives against pre defined targets, providing the tools to improve business decisions through out the organisation.

· Atlas Console is a software and services bundle providing a logistics specific dashboard and reports together with a set of pre configured data views implementation services.

The ATLAS BI suite will be enhanced in the near future with; –

· Atlas BI Alerts which will allow the establishment of system wide alerts to be triggered and delivered in response to specific user defined events. Atlas BI Alerts will utilise SMS and internet email integration technology to deliver alerts to the designated person or team.

“Atlas BI offers 3PL and logistics service providers an opportunity to offer their clients total transparency in business operations and the ability to measure actual KPIs against target KPIs providing greater control to the user,” says Robert Kery.

“We’re very excited with the addition of ATLAS BI to our product suite. Early feedback from our client bases has been very positive and we expect many of our clients to take up the ATLAS BI module in the coming months.”

CEVA merges with EGL

CEVA Group has announced the completion of its merger with Eagle Global Logistics (EGL).

As a result of this merger transaction, EGL is now a wholly owned indirect subsidiary of CEVA.

CEVA, a leading global logistics company, is a UK public limited company owned by affiliates of Apollo Management.

EGL’s former shareholders are entitled to receive $47.50 in cash, without interest, for each share of EGL common stock they owned at the effective time of the merger.

CEO Dave Kulik says he is delighted about the merger between CEVA and EGL.

“Our combined companies can offer customers a portfolio of world class supply chain management services globally, while maintaining our commitment to operational excellence and customer orientation,” he says.

“We anticipate that this merger will create more value for our customers, employees, shareholders and other financial partners.”

According to Global Freight Management president Joe Bento both EGL and CEVA possess unique strengths in logistics and supply chain management.

“We are excited about leveraging these synergies to provide greater flexibility, enhanced service offerings and more powerful solutions for our customers,” he says.

“We have proud traditions as companies that are easy to do business with and we are committed to preserving this critical attribute.”

“We have a great future and look forward to working together with our employees and customers to achieve unprecedented mutual success.”

About EGL

Founded in 1984, Houston-based EGL operates under the name EGL Eagle Global Logistics. EGL is a leading global transportation, supply chain management and information services company dedicated to providing superior flexibility and fewer shipping restrictions on a price competitive basis.

With 2006 revenues of $3.2 billion, EGL’s services include air and ocean freight forwarding, customs brokerage, local pickup and delivery service, materials management, warehousing, trade facilitation and procurement, and integrated logistics and supply chain management services.

About CEVA

CEVA (formerly known as TNT Logistics) is a leading global logistics and supply chain management company. It designs, implements and operates complex supply chain solutions on a national, regional or global scale for multinational and large local companies.

The company provides customers with end-to-end logistics solutions spanning the entire supply chain. CEVA focuses on a diverse range of market sectors including automotive, tyres, high-tech/electronics, industrial, fast moving consumer goods, and publishing & media.

CEVA employs approximately 38,000 people and operates an extensive global network with facilities in 26 countries worldwide, and maintains 567 warehouses globally with a combined space of approximately 7.4 million square meters.

For fiscal year 2006, CEVA generated sales of euro 3.5 billion.

CEVA is owned by affiliates of Apollo Management VI, L.P., one of the leading private equity investors in the world. For more information please visit the CEVA website at

About Apollo

Founded in 1990, Apollo is a recognized leader in private equity, debt and capital markets investing. Since its inception, Apollo has successfully invested over $16 billion in companies representing a wide variety of industries, both in the U.S. and internationally.

Apollo is currently investing its sixth private equity fund, Apollo Investment Fund VI, L.P., which along with related co-investment entities, has approximately $12 billion of committed capital.

Multilingual Logistics software arrives

icsLogistics, a new software Package from Infocomm is able to run in multiple languages in real time, allowing smoother communication and error-free logistics in the transport, manufacturing and warehousing industries.

Infocomm Software’s Louie Kouvelas says the new software allows different users to access the same files in different languages.

“One user can be looking at Mandarin characters while another reads the same information at the same time in English,” he says.

“This helps us provide an end-to-end software solution no matter how many countries may be involved in the process.”

icsLogistics Software Package has also been upgraded to run with Windows as well as existing Unix and Linux systems.

The package comprises several specialised programs including icsWarehouse, icsTransport and icsManufacture, which are all multi-lingual and multi-platform.

icsTransport is a transport management system for companies operating by air, rail, sea, car, truck, motorcycle or bicycle and caters for multiple methods of customer charging such as weight, distance, size or specific contract rates.

icsWarehouse incorporates all modern warehouse management practices including cross-docking, auto put-aways, real-time stocktakes, dangerous goods and temperature control zones.

For manufacturing management, icsManufacture offers similar flexibility and allows order entry and forecasting for planning purposes, as well as inventory control and stock-take capability.

icsLogistics will make its debut at Freight Expo 2007, 19-21 September at Caulfield Racecourse, Melbourne.

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