Western Australia–based company CTI Logistics has moved its Laverton North presence to a new 15,228sqm distribution centre in West Park Industrial Estate in Truganina, west of Melbourne.
The facility comprises a 14,758sqm warehouse and a 470sqm office.
The company’s warehouse was jointly developed alongside a new purpose-built distribution centre for tile and stone importer National Tiles. Frasers Property Australia, the property group behind the West Park Industrial Estate, reports that the combined end value of the facilities is $33.5 million.
Anthony Maugeri, General Manager – Southern Region, Frasers Property Australia, said: “This deal further supports our strategy to create prime A-grade speculative facilities in select undersupplied markets near major infrastructure nodes. We have a strong track record in leasing these types of buildings to blue-chip tenants on long-term leases.
“CTI has been in operation for over 40 years. The new facility will help the business service their growing customer base across Australia and will also offer significant operational efficiencies.”
Companies located in West Park Industrial Estate include CEVA Logistics, Schenker, Toll, Goodyear, Mitre 10 and Australia Post.
Siemens Postal, Parcel & Airport Logistics (SPPAL) has equipped New Zealand’s largest mail sorting centres with new Open Mail Handling Systems (OMSs) for flats sorting.
The new OMSs at New Zealand Post’s Auckland and Christchurch facilities can process up to 25,000 magazines, flats, small parcels, letters and postcards per hour.
“The wide range of mail types it can handle combined with its fast sequencing and sorting processes are what makes the Siemens technology especially impressive.” SPPAL said in a statement. “Whereas open or plastic-wrapped magazines previously had to be separately routed to manual sorting, for example, the new system is able to handle these items automatically.”
Vanessa Ellis, General Manager – Network Transformation, New Zealand Post noted that the company is very satisfied with the systems, and the implementation of the project.
“Siemens’ high-performance technology enables us to process a very large range of mail types and formats processed in New Zealand, significantly enhancing our efficiency,” she said.
“The systems are connected to statistics software that allows us to monitor system capacity utilisation, providing a constant overview that lets us respond rapidly to changes.”
Michael Reichle, CEO, Siemens Postal, Parcel & Airport Logistics, added: “We’re delighted to have had the opportunity to deliver our OMSs to New Zealand Post, a system proven worldwide that meets our customer’s high requirements in terms of efficiency, flexibility, ergonomics and customised solutions. The OMS is capable of processing a broader range of mail types and formats than any other sorting system on the market.”
New Zealand Post’s previously existing sorting machines will also be integrated into the overall system.
Australia Post has revealed that it completed more than 37 million parcel deliveries during December 2017, the busiest month in the organisation’s 209-year history.
According to Bob Black, Chief Operations Officer and Executive General Manager – eCommerce Delivery at Australia Post, more than 2,000 extra staff helped the postal service handle the record volumes.
“We made more than 37 million parcel deliveries in the four weeks leading up to Christmas, that’s almost 20 per cent more deliveries per day compared to last year making 2017 our biggest festive season ever,” said Black.
“On average our drivers and posties made more than five deliveries per household across Australia, making it a huge team effort.”
In the final week before Christmas, Australia Post delivered more than 11 million parcels, and more than 100 million greeting cards and letters. Several days in the week before Christmas recorded increases of more than 30 per cent across Premium and Express services.
Black said Australians also embraced Australia Post’s range of delivery options, including weekend deliveries and extended trading hours, as well as parcel redirections, parcel pick-up directly from Australia Post facilities, and ‘safe drop’, whereby residents can nominate a safe place for parcels to be left at their property when they are not at home.
The unprecedented parcels volumes started in November, after the Black Friday, Cyber Monday and Click Frenzy sales, and continued into the New Year.
“Retailers now offer great deals online during the Boxing Day and new year sales, which have always been popular with Australians,” said Black. “It’s very much all hands on deck still, we’re still seeing record volumes through our network due to some amazing sales.
Overall, online shopping purchases in Australia grew 15 per cent in 2017 compared with 2016, Australia Post shared.
Australia Post will launch a four-week robot delivery pilot service in Brisbane on 13 November, the Courier Mail has reported.
In the first such Australian trial, residents in the suburb of New Farm will be able to register and opt to have parcels delivered by an autonomous robot to their door between 6pm and midnight.
For the trial, the robot will be accompanied by a human Australia Post chaperone and will carry one parcel at a time.
Upon arrival at the residence, a text message will be sent to the recipient of the parcel, to open the parcel locker they simply need to reply to the message.
“The small-scale trial will explore if there is customer demand to receive after hour deliveries via a mobile parcel locker,” said an Australia Post spokesman.
“It’s important we get this right and we will only continue exploring this technology where there is community support.”
Australia Post has achieved gender parity in pay, beating the national average of 16 per cent.
Improving from a difference of 1.4 per cent reported in 2016, Acting Managing Director and Group CEO Christine Corbett said this is the result of targeted programs addressing pay equity and nurturing talent.
“Australia Post is one of the largest employers in the country, so we are extremely pleased to report that we have reached an average zero per cent pay gap – which underlines our position as a leader when it comes to diversity and inclusion.
“Over the last seven and a half years we have focused on improving the representation of women across all levels of leadership and addressing unconscious bias. This culminated in October 2015 when we launched our landmark Gender Action Plan to focus and fast-track professional development.”
Since then, the company has focused on recognising and championing our female workers, and over 400 women participated in career development programs over the past 12 months.
With new Managing Director and Group CEO Christine Holgate joining Australia Post’s Board at the end of October, five of the nine directors will be female, including the Deputy Chair Holly Kramer.
Analysing the pay and roles of over 34,000 staff, Australia Post reported that from 30 June 2016 to 30 June 2017, women now account for:
37.5 per cent of all management staff, up from 36.4 per cent
17.7 per cent of all delivery managers, up from 14.4 per cent
53.6 per cent of all postal managers, up from 51 per cent
37.7 per cent of executives, up from 35.4 per cent
Shipster, a new membership program powered by Australia Post, will enable shoppers to have online orders delivered for free in metropolitan Melbourne, Sydney and Brisbane until 1 January 2018.
With a $9.95 membership, users will receive free shipping when spending $25 and up at participating stores – including Myer, Target, Cotton On and Toys R Us – as well as free delivery of one Deliveroo order each month.
“We know our customers love to shop online and this Christmas we expect more gifts to be bought online than ever before,” said Christine Corbett, Acting Managing Director and Group CEO, Australia Post. “Shipster lets you shop with confidence knowing that there will be no surprises at the checkout.
“With online shopping growing from 11.5 per cent to 15 per cent in the last 12 months, we’re predicting the busiest year for online shopping we’ve ever seen at Australia Post.”
Brands participating in the trial include Babies R Us, Booktopia, Harvey Norman, Kogan, Lorna Jane, MAC and The Body Shop.
Following the introductory period, Shipster membership will cost $6.95 per month, and continue to allow customers to receive free delivery where shipping costs less than $20.
Through a new partnership with DHL eCommerce, a division of the international logistics company Deutsche Post DHL Group, courier service Sendle plans to offer international parcel delivery services for small businesses in Australia.
The move will mean small businesses will be able to offer door-to-door delivery, with Sendle managing domestic pickups in Australia and DHL eCommerce providing access to over 220 countries and territories in its global network.
“Delivery performance is a critical success factor for any e-commerce business and an extremely crucial part of the consumer’s shopping experience,” said Charles Brewer, CEO, DHL eCommerce. “Australian SMEs are winners in this partnership as we combine DHL’s global expertise and reach with Sendle’s deep knowledge of small businesses to create simple and affordable solutions for international parcel delivery.”
James Chin Moody, CEO and Co-ounder, Sendle added, “From day one, our mission has been to unlock the power of big business delivery infrastructure for millions of small businesses. Our agreement with DHL eCommerce, a true world leader in logistics, is a major step forward in levelling the playing field in Australia. By doing so, we aim to help more small businesses expand globally and thrive in the Amazon age.”
The partnership with DHL eCommerce comes as Sendle announces it has just passed one billion kilometres of carbon-neutral parcel delivery on behalf of tens of thousands of small businesses.
Deutsche Post DHL Group recently announced its goal to reduce all logistics-related emissions to net zero by the year 2050.
“With the partnership now signed, we expect Sendle’s international shipping service to be available to selected Sydney customers in time for Christmas deliveries and to rollout nationwide in 2018,” Chin Moody added. “Watch this space.”
Sendle is inviting small businesses to register to be part of a pilot program.
On 2 October, Australia Post will change the price of some products by an average of 2.8 per cent.
“These pricing changes will ensure we can continue to invest in our large and trusted delivery network, covering more than 4,000 post offices and 11.6 million delivery points each day,” the company said in a statement. “This will also allow us to manage increasing costs across the delivery network.”
The company added that it had strived to keep prices unchanged on a number of popular products, including parcel post satchels.
“In the last 12 months, we have made substantial investments in our delivery network including launching six dedicated Qantas freighter aircraft and announcing 500 additional free Parcel Locker locations at Woolworths sites,” the company added.
Australia Post has announced a full-year profit before tax of $126.1 million, up from $41 million in FY16, a leap it attributes to continued strong growth in the parcels business allowed for reinvestment in customer service initiatives.
Parcels profit before tax increased by 4.8 per cent to $299.7 million, thought addressed letter volumes, down 11.8 per cent, contributed to a $180 million loss before tax in the postal business.
Australia Post Acting Managing Director and Group CEO Christine Corbett said the result demonstrates Australia Post’s shift to becoming a major e-commerce player is paying dividends.
“Our parcels business has experienced a strong year with 4.8 per cent revenue growth and an increase in volume delivered across the domestic and international network,” she said. “Last Christmas, we had our largest ever parcel delivery day, with more than two million parcels delivered in a single day, and we’ve continued to experience strong growth throughout what is traditionally a quieter second half.
“With new entrants to the market contributing to overall growth in e-commerce volumes, we expect our parcels business to continue to grow, allowing for reinvestment in customer initiatives like MyPost, parcel lockers and digital trusted services.
“The letters business still presents a significant challenge, with our largest ever 12-month volume decline experienced this year. We need to continue to ensure this business is sustainable, while managing the declining foot traffic in post offices, and we are speaking with the community on how they may use the letters service in the future.”
Australia Post advised that the strong parcels growth is expected to continue, however the structural decline in letters will put pressure on the profit outlook for FY18.
Australia Post has entered into a joint venture with a global fintech company AlphaPaymentsCloud, PowerRetail reports. The two will create an integrated commerce platform, AlphaCommerceHub, which will ease online trading for Australian retailers, a one-stop shop for e-commerce services including payment processing, identity, fraud detection and shipping.
“Businesses will no longer need to invest in multiple platforms, integrations and expensive ongoing investment to stay current,” said Andrew Walduck, Executive General Manager of Trusted e-Commerce Services and Group Chief Digital Officer, Australia Post.
“AlphaCommerceHub offers contemporary point of sale and online checkout options.
“It’s an absolute game changer in Australia’s fintech evolution so we’re incredibly excited about the potential this joint venture brings to both our banking partners and our customers.” PowerRetail shared that Oliver Rajic, CEO, of AlphaPaymentsCloud noted that the platform will provide customisable commerce services and streamlined payments.
“We’re thrilled to be partnering with Australia Post to realize our shared vision to become Australia’s vendor solution switch,” said Rajic.
“Everyone’s talking about fintech, but Australia Post is truly embracing this transformation. It’s amazing to consider the potential for our joint solution to create the infrastructure underpinning Australia’s fintech future.”