Reverse logistics is a hot topic as suppliers and retailers seek to become more consumer-centric. MHD talks to Ben Franzi of Australia Post and Jason Bush of Toll Group on this crucial element in supply chain management.
Australia Post has recorded its biggest month ever with more than 52 million parcels delivered during December, uplifting over 7400 tonnes of airfreight, up 76 per cent when compared to the same month last year.
Every day this week Australia Post has been delivering over two million parcels, and more than 630 tonnes of airfreight was uplifted and transported across the nation for delivery between Black Friday and Tuesday – over 200 tonnes more than in 2019.
Retailers are preparing for for higher than ever volumes from the Black Friday/Cyber Monday sales. Australians are expected to increase their spend this weekend and Australia Post has significantly increased its operational capacity to meet the demands of consumers.
This year’s Christmas peak season is expected to be the largest eCommerce event in Australian history, generating $4 billion in spending or 25 per cent higher than last year.
Australia Post will hire nearly 2900 christmas casuals for transport and deliveries across the country part of its biggest hiring spree in the organisation’s 210-year history.
Australia Post has announced the extension of its Pharmacy Home Delivery Service for a further six months. Pharmacies around the country will continue to offer free delivery on prescriptions to their most vulnerable customers needing essential medicines delivered to their door.
August this year was the biggest month in Australian online shopping history with the number of online purchases up 8.9 per cent when compared to the 2019 pre-Christmas peak.
Australia Post has partnered with TechExpress to launch a service that will enable households and small businesses to recycle unwanted and ‘end of life’ electrical goods and devices.
Australia Post has announced its group revenue of $7.499 million, a new record up seven per cent, and a profit before tax of $53.6 million. The Group credits its revenue was boosted by further eCommerce growth during COVID-19.