Leading courier franchise grows deliveries by 80 per cent

A leading courier franchise is preparing for its biggest Christmas period yet, investing millions in technology this year to minimise delays in the leadup to its peak period following an 80 per cent increase across its national delivery network since lockdowns. 

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Rise in demand for after hours click and collect

Consumer expectations are changing due to the recent spike in online shopping activity. Now, Australian online shoppers are seeking more convenience in their parcel deliveries, with 54 per cent of online shoppers wanting retailers to deliver parcels to after-hours location hubs.

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