DHL rolls out latest version of Google smart glasses worldwide

As part of its company-wide digitisation strategy DHL is further expanding the deployment of Smart Glasses and wearables to support vision picking processes in its warehouses.

As one of the first customers worldwide, DHL will now use the second-generation of Glass Enterprise Edition.

Augmented reality in the warehouse is driving a more accurate, productive and efficient picking process, says DHL.

While user-friendly and intuitive, hands-free picking is providing a positive experience and high approval rating among employees.

The successful use of smart glasses in contract logistics has also convinced other DHL business units. In the future, DHL Express will also use these wearables in its hubs.

“With the second generation of Glass Enterprise Edition, we can now provide our customers and employees with even more powerful, technically optimized smart glasses. The possibility of object recognition is also particularly promising for us in industrial applications. With the corresponding software, it is no longer just possible to read out barcodes, locate products and display the corresponding storage compartment; in future, also complex objects can be identified with the smart glasses. We expect this to lead to further productivity increases from which our employees and our customers will benefit equally,” Markus Voss, COO and CIO of DHL Supply Chain said.

LINX Cargo Care Group rolls out VR safety training

LINX Cargo Care Group (LINX CCG) has created a Virtual Reality (VR) safety training platform in collaboration with Curiious and Samsung Electronics Australia which is the first of its kind in Australia’s supply chain and logistics industry.

The Gear VR training platform was designed to create an immersive VR experience to enhance LINX CCG’s safety training delivery and assessment. LINX CCG partnered with communication and technology company Curiious to conceptualise and build the immersive VR experience.

LINX CCG is committed to sending its 4,000 people home safely every day, across more than 70 sites in Australia and New Zealand.

Anthony Jones, LINX Cargo Care Group CEO, is passionate about safety. His dispersed and diverse workforce operate 24/7 in hazardous environments with large machinery. The key to improving safety is to create a compelling, simulated experience that cuts through and has an impact.

“Virtual reality training will enable us to immerse all our people in diverse situations and expose them to critical risks in our hazardous work environment,” he said.

This commitment to standardise is echoed by Peter Seaman, LINX CCG Executive General Manager Health, Safety and Environment.

“The Gear VR platform enables us to deliver consistent safety training across all levels of the organisation. Often some of the messages are lost in translation in safety training and delivered in different ways, whereas this Gear VR platform minimises room for miscommunication,” Peter said.

Anthony believes VR immersion is really powerful.

“To put people into different situations where they have the chance to see how it would play out and to immerse them in a scenario, showing them real dangers and consequences, is invaluable,” he said.

Michelle Schuberg, Curiious General Manager, also believes in the benefits the immersive Gear VR technology will bring to enhancing LINX CCG’s approach to safety.

“For LINX CCG, the platform’s end goal is to help deliver their ‘home safely every day’ promise,” said Michelle.

Maersk to introduce a virtual assistant named Captain Peter

Maersk is set to enhance its Remote Container Management (RCM) platform by a virtual assistant, named “Captain Peter”. The avatar will assist customers along the journey of their cargo.
Currently being tested by a group of select customers, technical improvements are being put in place to simplify the processes integrated into the Remote Container Management (RCM) platform.
In the first half of 2019, Maersk will release the new platform with a revamped design and new product features which will be enhanced by a virtual assistant named Captain Peter.
“Our goal is for the RCM product to look and feel like your favourite smartphone app. There is still a lot of paper work and difficult processes in global trade. Captain Peter will help take care of some of this complexity, by seamlessly engaging with the customer from end to end in the supply chain,” Anne-Sophie Zerlang Karlsen, Head of Global Reefer Management at Maersk said.
In the beginning, Captain Peter will follow some simple rules, sending up-to-date information via customers’ preferred channel, for example, SMS or e-mail, on container temperature and atmosphere conditions, as well as a timeline on its end-to-end journey. Should any deviations be observed, or the shipment be delayed, Captain Peter will notify the customer.
Once the container has arrived at its destination, Captain Peter will also check on its state and send an update to the customer. In time, customers will receive information configured to their specific needs.
The RCM technology makes a reefer’s location, temperature, humidity and power status easily available to the customer. Should any issues be detected, the customer can alert his supplier or have the shipment checked by local surveyors, potentially saving the customer millions of dollars in lost cargo.
“With the number of active users of the RCM platform constantly growing, the aspiration is for Captain Peter to gather enough information to be able to predict potential cargo damage and provide configuration suggestions before containers are shipped,” Anne-Sophie Zerlang Karlsen said.
Maersk launched RCM for customers in September 2017. It provides transparency on in-formation from 270,000 Maersk refrigerated containers equipped with machine to machine technology. Today, over 2,300 customers have signed up for the RCM solution, translating to more than 70% of Maersk’s reefer volume.

Volkswagen backs VR solutions for logistics

Experts from the Volkswagen Group have developed virtual reality applications for production and logistics that enable several participants to meet in a virtual reality (VR) room.
Following a test phase, the Volkswagen Group is now the first car manufacturer to roll out VR technology with the HTC VIVE-VR system.
The Volkswagen Digital Reality Hub developed for this purpose, together with the Innoactive startup, bundles all existing VR applications, users and tools on a single platform that recently made its public debut at the Digility conference and exhibition in Cologne.
“Virtual reality creates the ideal conditions for cross-brand and cross-site collaboration”, said Jasmin Müller from Audi Brand Logistics explains. Together with colleagues from the Group, she develops VR solutions for production and logistics as part of the cross-brand Digital Realities Team. They have already designed virtual reality logistics trainings, created virtual environments for workshops, or exchanged best practice examples in VR.
Dennis Abmeier from Group IT is also a member of the Digital Realities Team. He explained, “exchanging knowledge is just as important as bundling knowledge. That’s why we came up with the Volkswagen Digital Reality Hub central platform in collaboration with Innoactive. All employees have access to all existing VR elements as well as existing knowledge via the platform. That way, we enable individual units to implement new use cases quickly and jointly move in VR applications so they can plan new workflows interactively.”
Mathias Synowski, a VR user from Group Logistics, added,“Going forward, we can be virtual participants in workshops taking place at other sites or we can access virtual support from experts at another brand if we are working on an optimisation. That will make our daily teamwork much easier and save a great deal of time.”
As far as the technology is concerned, the VR end user device is the HTC VIVE Business Edition, a special VR headset developed specifically for businesses.
There was a live demonstration of the VR applications at Digility trade fair for augmented reality (AR) and VR technologies on July 5 and 6, 2017.
 

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